vynca - Case Manager
Requirements
• 2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations • Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time with flexibility for potential evenings and weekends. • Working knowledge of government and community resources related to social determinants of health • Clean driving record, valid driver's license, and reliable transportation • Excellent oral and written communication skills • Positive interpersonal skills required • Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet • Bilingual (English/Spanish) preferred • At this time we are only considering applicants in the following states: Arizona, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah and Washington. • Keywords: Care Manager, Case Manager, Social Work, Community Health Worker, Behavioral Health, Housing Navigator, Care Navigator, Care Coordinator, Healthcare
Responsibilities
• Remote care management duties as described below: • Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports • Oversees the development of the client care plans and goal settings • Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services • Connect clients to other social services and supports that are needed • Advocate on behalf of the client with health care professionals (e.g. PCP, etc.) • Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles • Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system • Evaluate client’s progress and update SMART goals • Provide mental health promotion • Arrange transportation (e.g., ACCESS) • Complete all documentation, including outcome measures within the timeframes established by the individual care plans • Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems • Complete monthly reporting to ensure program compliance • Attend training as assigned • Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved. • Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire. • Regularly requires sitting, standing, walking, talking, use of hands, listening, and observing. • Regularly requires working at a computer for an entire shift (with appropriate breaks). • Regularly requires use of laptop and video-conferencing technology. • Occasionally requires reaching, stooping, bending, kneeling, and lifting items weighing 25 pounds or less. • Occasional travel may be required to perform job duties, attend training, or company events.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT