AlphaSense - Strategic Client Research Manager, Expert Insights

Chicago$90k - $108k+ Equity3mo ago

In Office Mid NA Banking Private Equity Strategic Partnerships Manager Account Management

Requirements

• 3+ years of experience in client-facing, account management, operational, or consultative roles with a strong track record of driving client growth and engagement. • Strong commercial instincts: you naturally identify opportunities, push for more, and are uncomfortable with stagnant accounts. • A “hunter” mindset: proactive, persistent, and energized by uncovering and closing growth opportunities. • Experience working with, operating, or selling into institutional investors, private equity, hedge funds, banks, or broader financial services is a strong plus. • Highly strategic thinker who can connect client needs to scalable opportunities across a portfolio. • Comfortable operating with ambiguity and ownership; you don’t wait for direction, you create it. • Strong communicator with the ability to influence senior stakeholders and drive action. • Collaborative but assertive; you can partner cross-functionally while still pushing for outcomes. • Bachelor’s degree preferred.

Responsibilities

• Own growth outcomes across your client portfolio, with clear accountability for increasing expert call volume, user adoption, and overall engagement. • Develop and execute account growth strategies, identifying whitespace, new use cases, and expansion opportunities within existing clients. • Proactively engage clients to uncover unmet needs, challenge assumptions, and position new ways of leveraging our platform. • Act as a commercial operator - identifying stalled accounts, reactivating dormant users, and driving urgency around underutilized opportunities. • Build senior-level relationships and influence key stakeholders through strategic conversations, not just service delivery. • Translate client objectives into actionable research strategies, guiding Analysts to deliver against high-impact priorities. • Identify and drive upsell opportunities by connecting client needs to broader platform capabilities. • Partner cross-functionally to remove friction, accelerate execution, and unlock growth across accounts. • Lead regular business reviews focused not just on performance, but on future growth opportunities and expansion strategy.