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Jobs(26,941)/Support Specialist Role(103)/Appian Corporation (10) - Global Partner Experience and Enablement Specialist
Appian Corporation

Appian Corporation - Global Partner Experience and Enablement Specialist

Chennai, India+ Equity3w ago
In OfficeJuniorAPACSoftwareLogisticsSupport SpecialistPartner ManagerTeam ManagementNew Hire OnboardingTraining DevelopmentReportingB2B

Requirements

• Bachelor's degree in Business Administration, Human Resources, Education, Information Technology, or a related field or equivalent. • Bachelor's degree • 1-3+ years of experience in partner enablement, training coordination, talent development, partner success, or similar B2B corporate support roles. • Proven ability navigating and updating learning management systems (LMS), partner portals, and enterprise CRM software like Salesforce. • Salesforce • Exceptional verbal and written English communication skills, with a track record of interacting professionally with diverse global stakeholders. • Highly organized self-starter who can manage logistics independently while remaining integrated with global theater leaders across multiple time zones. • Prior experience within a fast-paced software-as-a-service (SaaS) or enterprise software corporation. • Experience with content management systems and tracking technical certifications at scale. • We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. • Salesforce • ServiceNow • Enterprise-Grade Orchestration • #PartnerEnablement #TalentDevelopment #GlobalAlliances #SaaS #ProjectManagement • Tools and Resources • Tools and Resources • Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. • Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.

Responsibilities

• Collaborate with cross-functional teams including Partner Experience and Partner Sales to co-design, build, manage and support the Partner Experience Leader and Partner Enablement teams to build, manage and support the global partner lifecycle from end to end. • Collaborate with cross-functional teams including Partner Experience and Partner Sales to co-design, build, manage and support the • Monitor partner certifications and overall program compliance proactively, ensuring accurate records and baseline readiness. • Monitor • Support the end-to-end rollout of global partner enablement initiatives, assisting theatre Alliance leaders with critical logistics, scheduling, and learning material distribution. • Support • Troubleshoot partner access challenges regarding portals, learning management systems (LMS), and cloud training environments across global time zones. • Troubleshoot • Analyze enablement metrics and performance indicators, generating structured reports to identify gaps in partner readiness and training. • Analyze • Maintain a centralized repository of enablement content and assets, ensuring all materials remain current and easily discoverable by global partners. • Maintain

Benefits

• Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to. • Appian provides AI automation for the most important business processes at the world’s largest organizations. Our platform is known for its unique power, reliability, and scale. We’ve been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit appian.com. • Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X.

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