finch-legal - Lead Paralegal
Requirements
• Please list the U.S. states where you have professional experience supporting legal matters. For each, briefly note the type of work (e.g., case management, pre-litigation, litigation, intake, liens, etc.). • If yes, please specify. • If yes, please provide their name(s).
Responsibilities
• Serve as the primary liaison between Finch, attorneys, and clients • Maintain proactive communication with clients throughout treatment and the case lifecycle • Provide detailed case status reports and updates to attorneys and firms • Work with case managers, intake specialists, and demand reviewers to coordinate case progress • Identify and resolve delays or issues before they affect outcomes • YOUR TEAM: LEGAL OPERATIONS • Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity. • YOU MIGHT BE A FIT IF YOU: • Have 10+ years of paralegal experience, ideally in personal injury or high-volume plaintiff work • Are bilingual in Spanish and English (preferred) • Are highly organized, detail-oriented, and proactive in communication • Can build trust quickly with attorneys and clients alike • Understand the importance of both client experience and case velocity • Are able to work Pacific Time (PST) hours to support client needs
Benefits
• $85,000 – $125,000 annual salary + equity • 100% coverage for health, dental, and vision • 401(k) retirement plan • In-office snacks, drinks, and daily team lunch and dinners • Flexible PTO (we trust you to take the time you need) • AT FINCH LEGAL, WE BELIEVE IN PRACTICING WHAT WE ADVOCATE. • As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status. • We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.
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