saas.group - Head of Product & Growth
Requirements
• 4–7+ years in product management, growth, or founder/operator roles in B2B SaaS or e-commerce (early-stage or small-team environments preferred) • Technically fluent: you can scope features with engineers, read API docs, and reason about tradeoffs - without needing to code • Demonstrated, habitual use of AI tools in real work - you should be able to show us, not tell us • Customer-facing by instinct: you like support conversations and demos, and you're good at them • Self-directed and structure-building: you've operated where the process didn't exist until you wrote it • Commercially literate: comfortable owning conversion metrics, pricing experiments, and revenue outcomes • Nice to have: Shopify ecosystem experience; experience directing remote/contractor teams
Responsibilities
• Own the product: roadmap, prioritization, and direction for our senior full-stack developer and QA analyst • Be in the product's front line: handle merchant conversations, run demos and onboarding calls, and turn those conversations into roadmap insight and reviews • Drive conversion and expansion: revamp the in-product onboarding flow, improve install-to-paid activation, and run upsell motions into the existing base • Improve the operating layer: documentation, help-centre content, and lightweight process for a business that has run brilliantly on founder intuition • Use AI as a force multiplier across support, product specs, documentation, and data analysis - this is core to how the role works, not a buzzword
Benefits
• Ultimate flexibility: We’re 100% remote. You can work from wherever you like, whenever you like. Needs meaningful overlap with US merchant hours and CET development team’s working hours. • Ultimate flexibility: • Freedom and autonomy: We’re a high-trust team, and you’ll be given lots of flexibility to solve problems in your own way — with plenty of help from the team when you need it. • Freedom and autonomy: • Minimum bureaucracy: We don’t like to get bogged down with meetings and red tape. We like to be efficient and keep momentum steady & sustainable. • Minimum bureaucracy: • Small & friendly team: We help each other out, have fun, and joke around. • Small & friendly team: • Our network: We are a community of entrepreneurial SaaS professionals that regularly exchange ideas, knowledge, learning and expertise with each other internally. • Our network: • Flexible time off: We want you to recharge your batteries when needed. • Flexible time off: • We don’t just simply offer you to “take a job with us” but rather to “join us on this journey” to build the world's largest platform of independent SaaS companies. • Sounds like something you’re up for? Feel free to apply even if you don’t check all these boxes. We believe in the power of diversity and fresh perspectives to spice up our team. Your application might just be the missing ingredient!
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