Appspace - Strategic Customer Success Manager
Requirements
• Customer Champion: A passion for advocating for customers and acting as an extension of Appspace's customer team. • Technical Aptitude: A strong interest in and ability to learn technical concepts related to Appspace and its customers. • Independent & Decisive: Ability to manage a customer portfolio autonomously, make key decisions, and involve senior management when necessary. • Relationship Builder: Proven success building relationships with technical decision-makers, executives, and economic buyers (including procurement and strategic buyers) • Team Player: Strong collaboration skills to work effectively with Sales, Workplace Experience Services, Product, Engineering, and the Appspace Executive team. • Technical product experience or education (SaaS a must). • Proven success driving customer outcomes and strategic planning for global Fortune 500 enterprises. Align strategic initiatives with customer objectives, maximizing product adoption and fostering long-term partnerships. • Bachelor's degree (technical degree a plus).
Benefits
• For all our team members, we offer a variety of benefits from competitive salaries, employer paid medical, dental and vision coverage and mental health resources. • Flexible work schedules • Remote work opportunities • A casual dress work environment • Reduced working hours in August • Appspace Quiet Fridays (No non-essential internal meetings scheduled) • Flexible retribution perks • Disclaimer:
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