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Jobs(26,990)/Customer Support Lead Role(60)/Firstwork (6) - EMEA Sales Lead
Firstwork

Firstwork - EMEA Sales Lead

London, England, United Kingdom4w ago
In OfficeStaffEMEASoftwareRetailCustomer Support LeadProcurement

Requirements

• Seven or more years selling complex enterprise software, with six and seven figure closes you can talk us through in detail • Time selling into staffing, healthcare, logistics, manufacturing and/or retail • Deals across more than one European market, so you know how procurement, works councils and regulators change the shape of a cycle • Experience hiring and managing reps while still carrying your own number • The ability to hold a room with a Head of Compliance and a CTO in it at the same time • A territory run on tooling rather than headcount. AI for account mapping, call prep, proposals and pipeline hygiene, and we will ask to see the stack • No difficulty being wrong in front of the CEO • If you have built a commercial team once and think the second one would be better, we should talk.

Responsibilities

• Own enterprise revenue across EMEA, and carry your own deals from first meeting through to signature • Build and qualify pipeline in staffing, healthcare, logistics, manufacturing and retail • Turn the North American motion into a European playbook other people can run • Hire the pod. SDRs, account executives, and with the CEO, the first five people on the team • Forecast well enough that the exec team can plan the company against it • Get what you hear in the field back to product while it still matters

Benefits

• European customers are not evaluating us out of curiosity. Workforce compliance has turned into a board-level risk and there are deadlines attached to it. The demand is already here. What we don't have is coverage, or an enterprise motion that repeats. • You are the first commercial hire in Europe and you build the team around you. It is a player-coach role and it stays that way, because we are not going to put someone in charge of coaching a European motion; they have never run against European buyers themselves. You carry a quota while you hire. A Solutions Consultant joins alongside you, SDRs come after that, and how the pod fits together is your call. • None of this starts from zero. The North American playbook holds up on qualification, pricing, security review and technical validation. Your job is to work out which parts of it survive European procurement, works councils and regulators, rebuild the rest, and turn the result into the thing every rep in the region runs.

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