radiant - Vendor Manager
Requirements
• BSc in Business, Supply Chain, Engineering, or a related field, or equivalent practical experience. • 5+ years in vendor management, IT procurement, strategic sourcing, or supplier operations, with meaningful time spent on technology and infrastructure categories. • Demonstrated experience managing infrastructure and compute suppliers, such as GPU providers, OEMs, networking or storage vendors. • Proven track record negotiating and managing complex technology contracts, including MSAs, SOWs, DPAs, SLAs, and multi-year committed-spend agreements. • Fluency with the commercial mechanics of compute: committed use and reserved capacity, rate cards, burst and overage pricing, egress and transfer costs, SLA credit structures, renewal escalators, and liability caps. • Sufficient technical literacy to hold a credible conversation with infrastructure engineers about GPU, networking, and storage, and to distinguish a genuine capacity constraint from a negotiating position. • Experience designing and operating vendor governance frameworks — tiering, onboarding, due diligence, performance scorecards, and third-party risk assessment. • Excellent interpersonal and communication skills, with a track record interfacing with various types of stakeholders (engineering/operations teams, vendors, legal, finance) and writing clear deliverables. • Comfortable working in fast-moving, high-complexity technical environments, and building process where none currently exists. • Prior work experience in HPC, hyperscale, Telco, or AI infrastructure environments involving large-scale compute procurement. • Working knowledge of the GPU and AI hardware vendor landscape (NVIDIA and its OEM channel, alternative accelerator vendors, neocloud providers) and how their allocation models and roadmaps work in practice. • Understanding of datacenter commercial models, including colocation agreements, power contracts, and capacity reservation structures. • Familiarity with vendor management or contract lifecycle management (CLM) tooling, and with procurement workflows in ERP systems. • Exposure to export controls, sanctions screening, or hardware supply-chain constraints affecting GPU and networking availability. • Experience supporting SOC 2 or ISO 27001 audits from the third-party risk side. • A professional procurement or contract management qualification (CIPS, WorldCC, or equivalent).
Responsibilities
• Own the vendor onboarding process end to end, taking new suppliers through a tiered model that matches the depth of diligence to the depth of the relationship: • Known vendor: transactional suppliers. Entity and sanctions screening, financial viability, security questionnaire, standard terms, payment setup. • Partner: recurring or material spend. Deeper due diligence, named commercial and technical owners on both sides, negotiated terms, defined SLAs, and an agreed review cadence. • Strategic partner: suppliers Radiant depends on for capacity, continuity, or roadmap. Executive sponsorship, joint QBRs, capacity and roadmap alignment, exit and continuity planning, and concentration-risk review. • Run intake triage for new supplier requests: assign the right tier, drive the diligence to completion, and keep the pipeline moving so delivery teams are not blocked waiting on process. • Maintain a single source of truth for every infrastructure and compute contract — terms, renewal and notice dates, committed spend, reserved capacity, price escalators, and termination rights. • Run renewals on a forward calendar rather than as a fire drill, flagging every material renewal ahead of its notice window with a recommendation to renew, renegotiate, or exit, backed by usage data. • Ensure compliance requirements flow into commercial terms before and during negotiations • Track consumption against commitments and flag under-utilised reservations or approaching overage before they hit the budget, feeding real usage patterns back into the next negotiation. • Define and report the KPIs and SLAs that matter, such as allocation against reservation, incident frequency, provisioning lead times, support responsiveness, and invoice accuracy. • Run the vendor review cadence: monthly or quarterly reviews for partners, and QBRs with executive attendance for strategic partners. • Own escalation and remediation when a vendor underperforms — raise it, document it, agree a corrective action plan, and pursue service credits where they are earned. • Establish vendor incident notification requirements & playbooks (timeframe, escalation, documentation) for breach response and incident communication. • Maintain a vendor scorecard that Infrastructure leadership can read in five minutes and take to the executive team. • Own third-party risk assessment and periodic re-assessment across security, data protection, financial, and geographic or concentration risk, in partnership with Security and Legal. • Keep certifications, insurance, and data-protection documentation current (SOC 2, ISO 27001, DPAs, sub-processor disclosures), and support internal and customer audits with clean, retrievable vendor records. • Maintain continuity and exit plans for single-source dependencies, so that for any critical supplier Radiant knows what the fallback is and roughly what switching would cost in time and money. • Support the establishment of vendor management best practices and continuously improve the process, templates, and documentation through the participation of "lessons learned" workshops.
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