gen-digital - Principal Pre-Sales Consultant - (Embedded Solutions)
Requirements
• Strong background in requirements gathering, product scoping, and solution definition—able to write or contribute to PRDs, integration specs, and acceptance criteria. • Hands-on familiarity with modern integration patterns, including RESTful APIs, webhooks, SDK-based integrations, SPAs, and secure auth flows (SSO, OIDC/OAuth2). • Experience working with or alongside mobile development teams; familiarity with Kotlin Multiplatform, Xcode/Swift, Android Studio, and modern JavaScript stacks (e.g., React, Vue, or similar) is a strong plus. • Understanding of Identity Platforms (IdP), OIDC/OAuth2, SAML, SSO, and federated token exchange and how they apply to partner and consumer experiences. • Demonstrated ability to lead technical discovery workshops, synthesize input from multiple stakeholders, and convert it into clear, actionable technical and product requirements. • Track record of supporting B2C or B2B2C partnerships, ideally with financial institutions, telcos, OEMs, or large consumer service providers. • Excellent project and stakeholder management skills; capable of managing multiple concurrent integration efforts, timelines, and cross-functional teams. • Strong analytical, troubleshooting, and problem-solving skills; comfortable operating in fast-moving, ambiguous environments with evolving requirements. • Outstanding communication skills, both verbal and written; able to clearly explain complex technical concepts to both technical and non-technical audiences. • Self-starter with a growth mindset and a strong desire to learn new technologies, tools, and industry trends in identity, security, mobile, and embedded integrations. Experience on the technical pre-sales side of Financial Services, identity theft protection services (ITPS), or anti-scam / fraud-prevention platforms is highly beneficial. • Demonstrated success in customer- or client-facing roles, building trusted relationships and driving successful technical and business outcomes • Personal Attributes: • Ability to thrive in a fast-paced, high-tech environment and manage complex problems.
Responsibilities
• Lead pre-sales technical discovery with strategic partners to understand business objectives, user journeys, and technical environments; translate findings into clear requirements and integration options. • Scope and define integration projects for SDK and API implementations, including effort estimates, delivery milestones, risks, constraints, and cross-functional dependencies. • Design and document integration solutions leveraging Gen Digital SDKs, APIs, and platform services, outlining multiple integration options (e.g., native SDK, REST API, web components, SSO/OIDC flows, federated token exchange) and guiding partners to the best-fit approach. • Collaborate closely with Product Management to validate feasibility, influence roadmaps, and prioritize features based on partner and market requirements for embedded and mobile solutions. • Work hands-on with partner engineering teams during POCs, pilots, and technical evaluations, providing practical guidance on SDK installation, API consumption, error handling, observability, and performance considerations. • Provide architectural input and technical leadership for mobile-centric integrations, including solutions that leverage Kotlin Multiplatform, Xcode/Swift, Android Studio, and modern JavaScript frameworks for hybrid or cross-platform experiences. • Partner with identity and security stakeholders (internally and externally) to design and validate authentication and authorization flows using Identity Providers (IdP), OIDC/OAuth2, SAML, SSO, and federated token exchange. • Act as the technical and product voice of the partner within Gen Digital—capturing and organizing requirements, documenting use cases, and providing structured feedback to Product, Engineering, and GTM teams. • Present and position Gen Digital’s embedded capabilities in a pre-sales context to partner executives, product leaders, architects, and development teams, tailoring messaging and depth to each audience. • Create and maintain partner-facing technical assets, including solution design documents, sequence diagrams, reference architectures, code samples, and integration playbooks. • Support RFP/RFI processes with detailed technical responses, architecture proposals, and integration plans, coordinating across Legal, Security, Product, and Engineering as needed. • Provide post-signature technical oversight during early implementation, ensuring that designs are correctly executed, risks are surfaced early, and expansion opportunities are identified. • Stay current on partner strategies, market trends, and competitive offerings in identity, security, and embedded consumer services to inform solution design and roadmap discussions. • Contribute to internal sales engineering enablement, sharing best practices, reusable patterns, and lessons learned across global teams. • Travel as needed to support onsite partner workshops, events, and strategic integration sessions.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT