hims-and-hers - Director, Engineering - Care
Requirements
• 12+ years in software engineering, including 5+ years managing managers or multiple teams in high-growth environments. • A track record building and operating systems that handle clinical or other regulated health data, with working knowledge of HIPAA and compliance-driven design. • Experience owning end-to-end user experiences with cross-functional product engineering teams. • Strong grounding in modern service architectures (Spring Boot, Kotlin, PostgreSQL) and the judgment to guide design decisions in depth. • Experience integrating third-party health and pharmacy systems, such as labs, e-prescribing networks, and pharmacy platforms. • Ability to define and execute technical roadmaps tied to product vision and business outcomes. • Strong communication skills and executive presence, translating between technical, clinical, and business stakeholders. • A demonstrated ability to recruit, develop, and retain high-performing engineering talent. • Comfort making risk trade-offs where patient safety and speed conflict. • Preferred: experience in telehealth, digital health, or other regulated clinical environments. • OUR BENEFITS (THERE ARE MORE BUT HERE ARE SOME HIGHLIGHTS): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats • Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. • It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. • Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. • To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.
Responsibilities
• Own technical vision, architecture, and delivery for Care, including intake, consultation, clinician workflows, prescribing, care-team and support tooling, and the handoff to pharmacy. • Define and deliver the engineering roadmap with product and design, balancing innovation, reliability, scalability, and quality. • Lead the shift to a durable domain model with clear boundaries and enforced contracts, moving teams off direct cross-domain database access and toward APIs and published events. • Ensure the platform meets requirements for patient safety, clinical guardrails, security, privacy (HIPAA), and state and federal regulation, including controlled-substance prescribing. • Set and hold reliability standards (SLOs, incident response) for patient-critical flows. • Lead the transition to an AI-first engineering culture, with AI-assisted development, review, and spec-driven workflows backed by measurable goals. • Build and mentor engineering managers and technical leaders, with a focus on succession planning and a strong technical bench. • Own staffing and organizational strategy, including hiring, headcount planning, and team structure as the domain evolves. • Drive alignment across teams and partners, managing trade-offs between speed, technical debt, and innovation. • Represent engineering in executive forums, translating strategy, status, and risk for senior stakeholders.
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