Nabi - Billing, Credentialing & Back-Office Operations Coordinator
Requirements
• 1+ years of healthcare administration experience • Prior experience with medical billing, insurance claims, denials, or RCM workflows • Strong organizational skills and exceptional attention to detail • Comfort with EMRs, billing software, spreadsheets, and Google Workspace • Ability to work independently in a fast-paced, fully remote environment • Experience with credentialing, payer enrollment, or provider onboarding • Experience in behavioral health, nutrition, or eating disorder practices • Familiarity with EMRs such as SimplePractice, Healthie, or similar systems • Working knowledge of CPT and ICD-10 codes • A problem-solver with a process-first mindset • Highly reliable, proactive, and detail-oriented • Comfortable with ambiguity and rapid growth environments • Clear, timely communicator and strong collaborator • Committed to equity, respect, and patient-centered care
Responsibilities
• Billing & Revenue Cycle Management • Manage day-to-day billing workflows, including claims submission, reconciliation, and follow-up • Track and resolve claim denials and follow up with payers to ensure timely reimbursement • Maintain accurate billing, insurance, and provider records within EMR and practice management systems • Support revenue cycle reporting and collaborate with operations leadership to improve efficiency • Credentialing & Provider Enrollment • Manage credentialing and payer enrollment for new Registered Dietitians (RDs) • Track credentialing timelines to ensure clinicians are onboarded and billable as efficiently as possible • Maintain up-to-date provider licenses, credentials, and payer statuses • Ensure provider capacity keeps pace with patient growth • Back-Office & Administrative Operations • Support onboarding of clinicians into EMRs, billing systems, and administrative workflows • Maintain accurate provider and administrative data across internal systems • Assist with scheduling, data entry, and clinician administrative support as needed • Collaborate with leadership to streamline workflows and build scalable operational processes • Compliance & Communication • Ensure compliance with HIPAA and payer requirements across all workflows • Serve as a point of contact for clinicians and patients regarding administrative and billing questions • Communicate clearly, professionally, and empathetically in a patient-centered care environment
Benefits
• Equity options mentioned but no specific details provided. • Perks and remote work options are clearly mentioned as part of the role description for a fully remote position at Nabi Health.
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