retell-ai - Deal Desk Coordinator (Contract)
Requirements
• 4+ years in deal desk, pricing, or sales/revenue operations at a B2B SaaS company • Experience owning an end-to-end enterprise process for deals over $300K • Hands-on experience with Salesforce or HubSpot and a CPQ tool • Experience at a VC-backed SaaS/AI company or a big tech/large SaaS company • Availability for overlapping hours with our Pacific Time team and customers • Experience with usage-based or consumption pricing • Built a deal desk function from scratch • SQL or scripting skills to automate reporting and approvals • HOW WE EVALUATE • We care less about checkboxes and more about: • Commercial judgment on real deal scenarios • Accuracy in pricing and margin models • Calm, clear decisions under end-of-quarter pressure • Ability to influence Sales, Finance, and Legal • YOU MIGHT THRIVE IF • You’d rather say “here’s how we can do it” than “no” • You enjoy a spreadsheet model as much as a live deal call • You want to build the playbook, not follow one • Employment Type: Full-Time 1099 Contractor • Compensation: $6,000 - $7,500 USD monthly, based on experience • Location: Remote • Hours: Must be open to working some overlapping hours with our Pacific Time team and customers.
Responsibilities
• This role has fast, profitable deal approvals from quote to cash. • Structure and approve non-standard deals (discounts, usage commits, per-minute pricing, payment terms) in hours, not days • Build the discount approval matrix and pricing guardrails, and model deal margin before every approval • Run quote-to-cash across CRM, CPQ, Legal handoff, and billing • Report weekly on cycle time, discount levels, and win rate, and automate approvals where possible
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