theydo - Senior Community & Social Media Manager (Contractor)
Requirements
• You've owned social strategy at a B2B SaaS company, ideally targeting enterprise customers not just executed someone else's plan. You have a point of view on what makes B2B social actually work and you can defend it. • You've built community programs before, ideally in an enterprise SaaS context. You know the difference between a community that looks active and one that actually compounds. • You think in strategy and execute in detail. You can set the vision for what TheyDo's social presence should be and then make it happen without waiting for someone to hand you a brief. • You're curious about Journey Management, CX, and enterprise AI. • You use AI as a genuine part of your workflow - for research, drafting, content repurposing, community insight - and you can be concrete about how it's changed how you work. • 5+ years in social media, community, or customer marketing in a B2B environment. Experience across more than one of these disciplines matters more than depth in just one. • WHAT YOU WON'T DO • You won't execute a social calendar without owning the strategy behind it. If you don't know why a post exists, it shouldn't go out. • You won't run events for the sake of activity. The community program should compound - every interaction should deepen a relationship or surface an insight worth acting on. • You won't operate in a silo. The intelligence you gather - from social, from events, from influencer conversations - belongs to the whole GTM team. • You won't wait for the playbook. It doesn't exist yet. You'll write it. • SUCCESS METRICS (90-DAY PROOF POINTS) • Champion pilot validated — a completed pilot with a small group of Tier 1 champions, with clear takeaways on format and what's worth scaling. • Social strategy proven — a documented strategy, early inbound signal, and a content engine that's demonstrably working. • Clear recommendation — by the end of the contract, a clear, evidence-based recommendation on what this function should look like going forward, and whether it should become a permanent role.
Benefits
• 💰 Competitive compensation and pre-IPO equity - we like to give our team members ownership with our stock package. When TheyDo succeeds, we all succeed! • 🌍 Fully remote working with flexible hours - we're staunch advocates for autonomy and flexibility. • 🩺 Health Insurance benefit - at TheyDo our team’s health and wellbeing are a priority. We include tailored support for every employee, regardless of location. • 🌴 Flexible holiday days – We love what we do and equally love taking a break. You'll have a minimum of 25 days of paid holiday per year (pro rata), in addition to public holidays and an extra three days during our annual company-wide winter shutdown in December. • 🧠 Learning and Development budget we encourage everyone to take ownership and invest in their growth and development, providing financial support to benefit you in your role and career. • 🧘♂️Wellbeing budget - nurture your mind and body. We’ll support you in looking after you, whether it's meditation, mindfulness, or a yoga/gym membership. • 👪 Paid parental leave - we'll ensure financial support and time off for you to bond with the newest little members of your family (6 months for the primary carer, and 6 weeks for the secondary carer - fully paid). We provide paid childcare leave when you need to take time out to help your little one recover. • 👨💻Home office or co-working support - choose your ideal workspace with our home office or co-working budget. Whether you prefer the comfort of your home office or the collaborative atmosphere of a co-working space, we've got you covered. • 🗺️ Company events - we regularly connect in-person to strategise, reflect or simply have fun. Our most recent company retreats were held in Spain, Portugal and France. • ⚒️ Latest tech & tools - MacBook Air or Pro, we want you to have the equipment that you’re most comfortable with. We use tools such as Gather, Slack, Notion, Loom, G:Suite and naturally TheyDo to work collaboratively and asynchronously. • 🚀 Continuous growth of our benefits package as we continue to grow in size • To any recruitment agencies, we appreciate you would like to support us but we do not accept any unsolicited CVs or introductions.
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