ruby-labs - UX Lead (Product & Growth)
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Requirements
• Design Leadership • Strong design background with experience leading or managing designers. • Ability to define and maintain a consistent, high-quality design system. • Proven ability to collect both qualitative and quantitative user insights. • Experience designing and running user interviews, surveys, and research frameworks. • Ability to turn research into clear product decisions. • Data & Analytics • Strong ability to analyze product data independently. • Comfortable working with tools like Mixpanel, Clarity, or similar. • Ability to identify patterns, define hypotheses, and request deeper analysis from data teams. • 5–8+ years in UX/Product Design, ideally in D2C, SaaS, or consumer digital products. • Experience working in fast-paced, growth-oriented environments. • Strong understanding of conversion, retention, and user behavior. • Systems thinker — designs scalable patterns, not one-off screens. • Comfortable working in environments where design is implemented directly in frontend. • Clear communicator, able to explain why behind decisions. • Strong ownership mindset — you take responsibility for outcomes, not just output. • Experience in LegalTech, document tools, or utility products. • Background in CRO (conversion rate optimization). • Experience working closely with engineering-led teams. • Exposure to A/B testing frameworks and experimentation systems.
Responsibilities
• Take full ownership of UX, design quality, and user journeys across the product. • Define and enforce a clear, scalable design system (even if implemented directly in frontend, not Figma-first). • Lead and manage designers and frontend engineers involved in UI/UX work. • Turn UX into a measurable growth lever, improving activation, retention, and conversion. • Work closely with Product and Growth to design and optimize funnels, onboarding, and monetization flows. • Establish a structured approach to UX research, including: • defining research priorities, • running surveys and interviews, • extracting actionable insights. • Take ownership of data-driven UX decisions: • analyze product analytics (Mixpanel, Clarity, etc.), • identify patterns and friction points, • define hypotheses and experiments. • Proactively request and define new analytics/reporting needs with the data team. • Audit and continuously improve the end-to-end user journey — from acquisition to retention.
Benefits
• You will define how UX drives growth, retention, and monetization. • You will build the design and research foundation for multiple products. • You will work directly with product leadership and influence key decisions. • You will turn UX from a weak point into a competitive advantage. • Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. • Discover the perks of being part of our vibrant team! We offer: • Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. • Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. • Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. • Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. • Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1tzxGX4Uu7Ts_HCLFXESKLnKaaBfVCPf1f9AYZPrkjJM/preview?tab=t.0 https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0 • Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
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