Neo4j - Senior Engagement Manager
Requirements
• Bachelor's degree in Engineering, Computer Science, or a related technical field (or equivalent practical experience). • 5 years of experience autonomously managing mid-to-large, complex software implementation projects or technical enterprise engagements. • Proven track record of managing and developing matrixed consulting teams and cultivating deep technical relationships with mid-to-senior customer stakeholders. • Experience creating, maintaining, and presenting complex project governance artifacts, including Jira backlogs, risk assessments, financial margin analyses, and delivery schedules. • Solid familiarity with Professional Services Automation (PSA) tools (e.g., Certinia/FinancialForce) for resource forecasting, utilisation tracking, and project financial governance. • Excellent analytical, problem-solving, and cross-functional communication skills across technical and business stakeholders. • PMP, Agile/Scrum Master, or equivalent project management certifications. • 2+ years of experience working in an Engagement Management or Project Management capacity specifically within a vendor Professional Services organisation. • Experience managing big data, analytics, or database infrastructure projects—ideally involving Graph technology (Neo4j), NoSQL/Relational systems (MongoDB, Couchbase, Teradata), or modern data platforms (Snowflake, Databricks). • Direct experience managing project deployments on major cloud ecosystems (AWS, Microsoft Azure, or Google Cloud Platform). • Deep domain vertical expertise within Financial Services, Life Sciences, Manufacturing, or High-Tech sectors.
Responsibilities
• Lead multiple concurrent enterprise engagements, orchestrating onshore, offshore, and partner delivery resources to ensure successful execution within defined scope, timeline, and financial constraints. • Partner closely with Sales and Pre-Sales Engineering during the pre-sales pipeline phase to contribute to statements of work (SOWs), define delivery plans, construct level-of-effort (LOE) estimations, and establish risk assessments. • Co-lead regional resource planning sessions, managing talent allocation, project margin health, and corporate compliance guidelines through our PSA tool (Certinia). • Deliver comprehensive project health dashboards, status reports, and key performance indicators (KPIs) to internal and client stakeholders, proactively identifying and mitigating integration and environment complexities. • Foster a culture of knowledge sharing and solutions-oriented leadership; actively identify downstream up-sell and cross-sell opportunities that drive continuous customer success and business outcomes. • Facilitate structured project close procedures, capturing lessons learned and institutionalising best practices to constantly evolve Neo4j’s professional services delivery playbook.
Benefits
• Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. • Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. • Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. • 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. • Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. • Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. • A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. • Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT