Ampd Energy - Field Service Engineer
Requirements
• Trained as an electrical technician and/or electrician, preferably with renewable energy systems • An industry relevant experience working physically around high-power equipment • Proficiency in troubleshooting electrical systems and diagnosing faults • Ability to read and understand electrical drawings and manuals • Able to work effectively both independently and as part of a team • Good command of written and spoken English, especially in front of customers • A plus to have unrestricted/restricted electrical license • Ampd Energy offers competitive benefits, strong opportunities for professional growth, and a collaborative, multinational work environment. • All information provided will be treated in strict confidence and used solely for recruitment purposes. • Ampd Energy is an equal-opportunity employer. All candidates will be assessed on merit without regard to age, race, gender, sexual orientation, religion, nationality, marital status, political affiliation, or any other factor protected by law. • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Responsibilities
• Support - Provide remote and sometimes local expert technical support to customers, solving challenges and ensuring seamless product performance. • Deploy - Install and commission products on customer sites • Train - Teach our distributors and contractors how to service and use our products • Troubleshoot - Be an excellent problem solver to diagnose and root cause issues. • Document - Create/write up test reports, service reports, new knowledge base articles, and ticketing to organise issues. • Analyze - Help collect and analyse data regarding the product reliability, usability, and performance. • Grow - Provide invaluable feedback to our engineering and sales team to improve our future products.
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