latent - Clinical GTM Lead
Requirements
• A PharmD from an accredited institution and an active or recently active pharmacist license in at least one U.S. state. • At least seven years of relevant experience across pharmacy practice, clinical operations, healthcare technology, or related work, including meaningful experience with pharmacy workflows. • Strong understanding of medication access and the day-to-day needs of pharmacists, pharmacy leaders, and the organizations they serve. • Experience working directly with customers and communicating with clinical, operational, and executive stakeholders. You can lead a detailed workflow discussion and an executive conversation with equal confidence. • A record of owning clinical, operational, product, or customer outcomes, with the ability to turn clinical requirements into practical solutions. • Clear writing and presentation skills. You make complex clinical topics understandable and create materials that other teams can use. • Sound judgment about clinical risk, patient safety, compliance, and the claims we make about our product. • Comfort learning and explaining technical and AI products, and working closely with commercial and technical teams. • A hands-on, low-ego approach. You take ownership, move through ambiguity, and help the team get the work done. • Experience at a healthcare technology, digital health, or pharmacy technology company. • Experience supporting enterprise healthcare sales, strategic accounts, or technology implementations in a pharmacy organization. • Familiarity with AI products or clinical decision support tools. • Relationships with pharmacy executives or health system pharmacy leaders, or experience speaking at industry events.
Responsibilities
• Clinical sales partnership • Lead the clinical portions of sales calls, product demos, diligence, and executive meetings. Address questions about pharmacy operations, medication access, and how Latent fits into existing workflows. • Partner with Sales to anticipate objections, explain the product clearly to clinical and nonclinical stakeholders, and build trust through accurate, direct answers. • Customer implementation and growth • Work with Partner Experience to understand each customer’s workflows, support implementation decisions, and help pharmacy teams adopt the product successfully. • Join strategic account conversations to identify opportunities for deeper use, retention, and expansion that serve customer and patient needs. • Product insight and clinical accuracy • Turn customer feedback and clinical requirements into clear recommendations for Product, balancing clinical value, operational feasibility, and business impact. • Review customer-facing claims, presentations, and guidance for clinical accuracy and sound judgment around patient safety, compliance, and product positioning. • Tools that help the team scale • Create reusable clinical presentations, diligence responses, workflow guidance, and answers to common customer questions. • Equip Sales and Partner Experience to handle recurring clinical questions confidently while knowing when to bring in deeper pharmacy expertise. • WHAT SUCCESS LOOKS LIKE • Within six months: You are a trusted clinical partner on our most important sales opportunities and customer accounts, and you have built materials and processes that Sales and Partner Experience use regularly. • Within 12 months: Your work has strengthened clinical confidence throughout the sales process, supported retention and expansion, and established a clear feedback loop among customers, Latent’s clinical team, and Product.
Benefits
• Help more patients get the medications they need by improving how pharmacy teams work. • Work closely with Sales, Partner Experience, Product, and our clinical team on problems that matter to customers. • Shape how Latent earns clinical trust as the company grows, with the ownership to build what the team needs.
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