verifiable - Salesforce Implementation Consultant
Requirements
• 3+ years of experience implementing and configuring Salesforce or Salesforce-based SaaS solutions for customers. • Strong hands-on Salesforce configuration experience, including objects, fields, page layouts, record types, validation rules, reports, dashboards, and permissions. • Experience building and troubleshooting Salesforce Flows. • Understanding of Salesforce security and sharing architecture, including users, profiles, roles, permission sets, sharing rules, and object/field-level security. • Experience with data migration, data repair, or data backfill activities using tools such as Data Loader, Salesforce reports, exports, and structured data imports. • Ability to analyze customer requirements and translate them into technical implementation tasks. • Strong troubleshooting and problem-solving skills, especially within Salesforce automation, data, permissions, and configuration. • Ability to identify when a request requires product, engineering, or development support and clearly specify the needed technical changes. • Experience delivering custom Salesforce configuration in environments that include a managed package, with an understanding of package constraints, extension patterns, upgrade impacts, and how to avoid breaking managed package functionality. • ## Nice-to-Have • Salesforce Administrator certification or equivalent hands-on Salesforce experience. • Experience working in healthcare, credentialing, provider data management, compliance, or regulated industries. • Experience supporting integrations, APIs, middleware, or connected systems. • Experience working with Jira, Confluence, Salesforce deployment tools, or similar project delivery systems. • Experience creating solution design documentation or technical implementation plans. • Familiarity with Apex, SOQL, Salesforce metadata, or deployment/change set processes is a plus. • Experience with AI to improve implementation efficiency, documentation quality, testing coverage, and technical problem-solving.
Responsibilities
• Configure Verifiable’s Salesforce-based SaaS solutions for customer implementations, including fields, page layouts, permissions, automation, reporting, dashboards, and implementation-specific configuration. • Partner with Implementation Managers to translate customer requirements into clear technical solutions, implementation tasks, and delivery plans. • Serve as a trusted technical resource for customers and internal teams throughout the implementation lifecycle. • Build, update, and troubleshoot Salesforce automation, including Flow-based processes, validation rules, data updates, and configuration-driven business logic. • Support data migration, data cleanup, and backfill activities using Salesforce tools such as Data Loader, reports, exports, and structured import processes. • Configure and validate Salesforce security models, including users, profiles, permission sets, roles, sharing settings, and object/field-level access. • Troubleshoot technical issues during implementation, identify root causes, and clearly communicate resolution options. • Collaborate with Product and Engineering teams to define technical gaps, product issues, enhancement requests, or required development support. • Participate in QA, UAT support, and go-live readiness activities to ensure implementations are accurate, stable, and customer-ready. • Create and maintain technical documentation, including configuration notes, solution designs, deployment notes, testing instructions, and customer-specific implementation details. • Communicate clearly with technical and non-technical stakeholders, including customers, Implementation Managers, Engineering, Product, and Customer Success.
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