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Jobs(30,034)/Director of Customer Success Role(241)/ClickHouse (67) - Director, Global Revenue Enablement
ClickHouse

ClickHouse - Director, Global Revenue Enablement

United States$208k - $208k+ Equity1w ago
In OfficeDirectorNASoftwareOil & GasDirector of Customer SuccessGongCustomer SuccessClose

Requirements

• 10+ years in revenue or field enablement at a technical SaaS company, with at least five years leading a team. • A design view of enablement. You believe the job is to make the system work for the field, not just to train the field on the system. You think upstream, and you believe context beats content. • Owner-operator mindset. You treat enablement as a system you own end-to-end: you build it, you run it, you fix it when it breaks, and you measure it by what it produces, not by activity. • Track record moving the outcomes that matter: ramp time, technical win rate, time to value. You can point to the metric, not just the program. • Comfort enabling a technical product for a technical audience. ClickHouse sells to engineers and data teams, so the SA capability bar draws on product and engineering depth, not surface-level pitch training. • A builder's bias. You are comfortable starting from a near-blank slate, making the platform and tooling decisions the function needs, and partnering with engineering on what gets built. • Fluency with a modern enablement stack, including conversation intelligence (Gong or similar) and the AI tooling reshaping how enablement gets delivered. • Data literacy and a habit of partnering with a data team on the signal that measures capability. You can work with the data yourself. • Fluency with a modern sales methodology (MEDDPICC, Command of the Message, Challenger, or similar). • Exposure to consumption-based or usage-based business models strongly preferred. • Credible partner and challenger to field leadership. You bring data and a point of view, you push back when warranted, and you advocate for the field to the rest of the business when the case is sound. • Excellent written and verbal communication. Comfortable presenting to executives and standing in front of the field. • Bachelor's degree; advanced degree or equivalent experience preferred. • The typical starting salary for this role in the US is • $225,000—$275,000 USD • The typical starting salary for this role in US Premium Markets is • $250,000—$300,000 USD

Responsibilities

• Own the charter: enablement's contribution to AE ramp time, SA technical win rate, and time to first value. The account team owns the absolute outcomes. You own the capability that drives them, and you measure the function on that contribution, not on activity. • Design for the account team as the unit. AEs and SAs together, organized around the joint motions they run (discovery, demo, POC, first value, expansion), with role-specific depth below. With no separate customer success function, the account team owns the customer through implementation, first value, expansion, and renewal, and the SA carries unusual technical scope. Enablement reflects that. • Build modern, in-context delivery in partnership with revenue systems engineering. The advantage is context, not content volume: get the right guidance to reps and SAs in the moment, in the surfaces where they work, and shift the mix from scheduled programs toward just-in-time delivery over time. • Own onboarding and ramp end-to-end. With a rapidly scaling sales team, ramp is the year-one priority. Build the program that shortens time-to-productivity, and measure it by ramp and early attainment, not by curriculum completion. • Own field activation for launches and programs. Sit on the critical path for product launches from the start of planning, build the readiness and activation programs, and use field signal to drive adoption and close gaps after go-live. Activation is the measure, not announcement: a launch lands when the field is selling it well. • Close the loop with data. Partner with the data team on the call, activity, and deal signal that shows where capability gaps are, and track whether what you ship actually moves it. • Hire and develop the team. Build a small, high-leverage function staffed for design and technical delivery, and define the roles as the function takes shape.

Benefits

• For roles based in the United States, the typical starting salary range for this position is listed above. In certain locations, such as the San Francisco Bay Area and the New York City Metro Area, a premium market range may apply, as listed. • United States • These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting. The actual compensation may be higher or lower than the amounts listed, and the ranges may be subject to future adjustments. • An individual’s placement within the range will depend on various factors, including (but not limited to) education, qualifications, certifications, experience, skills, location, performance, and the needs of the business or organization. • If you have any questions or comments about compensation as a candidate, please get in touch with us at [email protected]. • Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 20 countries. • Flexible work environment • Healthcare - Employer contributions towards your healthcare. • Healthcare • Equity in the company - Every new team member who joins our company receives stock options. • Equity in the company • Time off - Flexible time off in the US, generous entitlement in other countries. • Time off • A $500 Home office setup if you’re a remote employee. • A $500 Home office setup • Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. • Global Gatherings • Culture - We All Shape It • As part of a rapidly scaling start up, you will be instrumental in shaping our culture. • Are you interested in finding out more about our culture?  Learn more about our values here.  Check out our blog posts or follow us on LinkedIn to find out more about what’s happening at ClickHouse. • Equal Opportunity & Privacy

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