zerorisk - Head of Product
Requirements
• 7+ years' experience in product management within B2B SaaS environments • Proven experience operating at a senior level, working with executive stakeholders and enterprise clients • Strong track record of leading product execution in distributed or remote teams • Deep understanding of Agile/Scrum methodologies and product delivery frameworks • Experience establishing or scaling product management processes • Excellent stakeholder management, communication, and leadership skills • Strong analytical capabilities with experience driving data-informed decisions • Hands-on experience with tools such as JIRA, Confluence, and Figma • Experience in payments, fintech, or cybersecurity domains • Experience working with large enterprise customers and complex integrations • Familiarity with AI tools and their application in product management • SUCCESS MEASURES • Establish clear product operating rhythms and delivery processes • Build strong working relationships with key enterprise customers and internal stakeholders • Ensure transparency and alignment on roadmap and priorities • Improve delivery predictability and reduce rework • Successfully support delivery of key enterprise customer initiatives • Strengthen requirements quality and execution discipline • Implement data-driven frameworks for product decision making • Deliver strategic product initiatives aligned to both customer and business needs • Maintain strong alignment across executive and cross-functional stakeholders • Build scalable product processes to support continued growth
Responsibilities
• Product Leadership & Execution • Lead the day-to-day execution of the product function, ensuring delivery aligns with strategic objectives • Own and evolve product management practices to support scale, efficiency, and quality • Oversee Agile/Scrum processes and ensure consistent delivery across distributed teams • Strategic Alignment • Partner with the Chief Product Officer to translate product vision and strategy into actionable roadmaps • Work closely with executive leadership to align product priorities with broader business objectives • Contribute to strategic planning and product direction • Enterprise Customer Engagement • Work directly with key enterprise customers • Lead product alignment on critical client projects, ensuring delivery meets both customer expectations and internal strategic goals • Translate customer requirements into scalable product capabilities • Act as a senior product representative in customer discussions where required • Cross-Functional Leadership • Collaborate with Engineering leadership, including the Chief Technology Officer, to align product and technical delivery • Work with Design, Sales, Marketing, and Customer Success leaders to ensure cohesive product development and go-to-market execution • Act as a central point of coordination across functions • Product Operations & Process Excellence • Establish and scale best-in-class product management processes and governance • Improve delivery predictability, resource planning, and execution discipline • Drive continuous improvement across the product lifecycle • Customer & Market Insight • Lead customer discovery and feedback initiatives to inform product direction • Ensure product decisions are grounded in customer needs and market dynamics • Balance immediate client delivery requirements with longer-term product strategy • Data-Driven Product Management • Define, implement, and track key product and growth metrics • Embed a data-driven approach to prioritisation and decision making • Provide clear reporting and insights to leadership stakeholders • Innovation & Tooling • Champion the use of modern tools, including AI, to improve product workflows and delivery efficiency • Identify opportunities to enhance speed and quality through automation and improved tooling
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