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Jobs(26,957)/Director of Product Role(112)/Mark43 (8) - Director of Product
Mark43

Mark43 - Director of Product

Remote - UK1w ago
RemoteDirectorEMEASoftwareGovernmentDirector of ProductCoachingProspectingProduct MarketingPublic PolicyReportingExpressCustomer Success

Requirements

• You have demonstrated experience taking complex products from strategy through delivery and adoption. You are equally comfortable discussing a long-term market opportunity with an executive, exploring workflows with an end user, and working through product and technical trade-offs with a delivery team. You have a strong bias towards execution and know how to translate strategy into priorities, establish accountability, remove blockers, and keep teams focused on delivering results. • Experience with enterprise SaaS, government technology, policing, public safety, or similarly complex and regulated environments is highly valuable. Familiarity with AI-enabled products, data-rich workflows, or modern approaches to software design and development is also beneficial. • People who thrive on our team also tend to share the following characteristics: • Customer and mission focused. You are energised by understanding complex users and solving problems that have meaningful consequences in the real world. • Strategic and pragmatic. You can establish a compelling vision while recognising that great strategies only matter if teams can execute them. • Humble, open, and curious. You seek out perspectives that challenge your own and create an environment where Product, Design, Engineering, customers, and other stakeholders can contribute to better decisions. • A multiplier. You build strong teams, create clarity, share context freely, and help people grow rather than becoming the person through whom every decision must flow. • Comfortable with complexity. You can bring structure to ambiguous problems and find a simple path through complicated workflows without oversimplifying the needs of our users. • This role is based in Manchester, with an expectation of working from our Manchester office three days per week. The role will also require regular engagement with customers and teams across the UK. Due to the nature of our work with UK policing, the successful candidate must be able to obtain and maintain NPPV Level 3 (NPPV3) clearance. • Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. • Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. • As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Responsibilities

• If you were part of our team, here are some things you might have done last week: • Met with UK customers and frontline users to better understand their operational challenges, then translated those insights into priorities for our UK product roadmap. • Worked with Product, Design, and Engineering leaders to refine the vision and roadmap across Case, Custody, integrations, and other UK platform capabilities. • Created clarity around priorities, removed obstacles, and held the team accountable for executing against commitments and delivering meaningful customer outcomes. • Coached Product Managers and Designers through difficult product decisions, helping the team balance customer needs, market opportunities, technical considerations, and Mark43’s broader strategy. • Partnered with Sales, Delivery, Customer Success, and other customer-facing teams to ensure our product strategy reflects what we are learning in the market. • Presented our UK product direction to a customer or prospective customer and helped connect near-term investments to a compelling longer-term vision. • Identified opportunities to use AI and other emerging technologies to meaningfully improve policing and public safety workflows while maintaining the trust, reliability, and usability required of mission-critical software. • Worked with global Product and Engineering teams to determine which UK requirements should extend our core platform and where market-specific capabilities are needed. • Built greater product knowledge across the UK team so that individuals can support one another across the platform, reducing single points of failure and creating room for people to grow.

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