sardine - Global Head of Solutions
Requirements
• Experience leading large technical teams (20+) in B2B SaaS, including building out the management layer beneath you • Domain experience in financial services, fraud, risk, compliance, or banking • Deep technical and product expertise — enough to guide strategic decisions, contribute to team planning and training, and be credible on integration complexity and scoping • A track record of building operational rigor — playbooks, SLAs, structured processes — as organizations scale • Experience scaling a team through a period of rapid growth • Strong coaching instincts — you can take a talented, fast-rising leader and help them grow • Comfort leading through growth and change, joining a team that's evolving quickly • Experience spanning both pre-sales (sales engineering/solutions consulting) and post-sales (implementation/professional services) motions • Familiarity with fintech more broadly, even outside fraud/compliance specifically
Responsibilities
• Own Integration and Support engineering, roughly 20 people across three functions • Build out the playbooks, onboarding, best practices, and SLAs that will let this organization scale smoothly as it grows • Coach and develop technical leads, helping them grow their teams and their own leadership range • Get hands-on with scoping and contract structuring where deals need real technical judgment, not just a demo • Partner with Sales and Account Management leadership so solutions work actively drives cross-sell, upsell, and net revenue retention • Partner with our POC team that includes Data Scientists to help drive POCs to a success • Bring deep product fluency so you can guide the team through scoping, delivery, and people challenges alike
Benefits
• Generous compensation in cash and equity • Early exercise for all options, including pre-vested • Work from anywhere: Remote-first Culture • Flexible paid time off and Year-end break • Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific • 4% matching in 401k / RRSP - US and Canada specific • MacBook Pro delivered to your door • One-time stipend to set up a home office — desk, chair, screen, etc. • Monthly meal stipend • Monthly social meet-up stipend • Annual health and wellness stipend • Annual Learning stipend • To learn more about how we process your personal information and your rights in regards to your personal information as an applicant and Sardine employee, please visit our Applicant and Worker Privacy Notice https://www.sardine.ai/applicant-and-worker-privacy-notice.
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