corebts - Sales Operations Support Specialist

Remote - Americas2d ago

Remote Mid NA Manufacturing Sales Representative Customer Success Manager Salesforce Microsoft Teams Excel Sales Forecasting

Requirements

• 3 -5 years’ experience in sales operations, inside sales, and/or sales support experience. • Experience working with a geographically distributed team. • Working knowledge of information technology industry (e.g. Cisco, Microsoft, Citrix, VMware, Dell EMC, NetApp, Pure Storage) • Understanding of typical quote to cash flow, sales forecasting, basic accounting practices, and general audit requirements • Strong verbal and written communication skills • Experience with Salesforce, Salesforce Service Cloud, Salesforce CPQ, Cisco Commerce Workspace (CCW), Cisco Webex, Microsoft Teams, Microsoft Excel, and Microsoft Outlook. • Bachelor’s degree in business administration, Sales, Marketing, or a related field preferred.

Responsibilities

• Partner with a team of field Account Executives to solve client business issues and drive sales growth. • Collaborate with field Account Executives, Solution Architects, vendor/manufacturer partners, Consulting/Professional Services Delivery, Service Delivery Operations, and project teams to deliver superior business outcomes. • Provide accurate price quotes and assist with proposals. • Order placement, processing, and status management. • Maintain positive vendor relations and understand vendor strategic and business objectives. • Respond quickly and professionally to client requests within the defined client Service Level Agreements. • Assist in resolving client issues to ensure maximum satisfaction. • Provide guidance to Account Executives on internal processes and vendor requirements to ensure accuracy and efficiency. • As needed, negotiate with vendors to resolve order discrepancies or secure favorable terms for clients. • Prioritize competing requests from Account Executives and clients, applying judgment to balance deadlines and business impact. • NRI North America is proud to be an Equal Opportunity/Affirmative Action employer. • NRI North America will accept applications on an ongoing basis. • NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. • If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to [email protected]. • https://nri-na.com/privacy-policy/

Benefits

• You'll love working at NRI not just for the usual benefits, but for our environment and culture! • You'll work with a great group of people in a highly collaborative team and results oriented atmosphere.