Alpaca - Director, Digital Asset & Brokerage Operations
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Requirements
• Experienced running middle/back office trade operations for a brokerage or crypto exchange • Built and managed a globally distributed customer service focused team providing world-class 24/5 service coverage • Experience trading crypto professionally • Who You Might Be (Nice-To-Haves): • Quant research or have previously run a trading desk • Entrepreneurial experience as co-founder / founding team of a startup • Operated within a SOC 1/2 Type 2 certified environment • How We Take Care of You: • Competitive Salary & Stock Options • Health Benefits • New Hire Home-Office Setup: One-time USD $500 • Monthly Stipend: USD $150 per month via a Brex Card • Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. • Recruitment Privacy Policy
Responsibilities
• This role is position is for an experienced trading operations manager with automated trading and middle and back office experience. This includes • leading our US spot exchange operations (Alpaca Crypto LLC) • leading our Bahamas spot and derivatives exchange operations (AlpacaX Crypto Limited) • building and maintaining our internal trading desk • Things You Get To Do: • You will build and manage a globally distributed team of trade ops associates providing 24/5 service coverage. • You and your team: • Directly engage with our customers, providing a world-class service • Review, identify and resolve trade differences • Process trade corrections and cancellations • Inventory account reconciliation • Provide input into new procedures and processes as well as revisions to existing operations procedures and processes • Manage our trading desk (internal market maker) and work with engineering to build and monitor trading systems performing automated hedging strategies • Manage our global fiat banking relationships • Maintain relationships with liquidity providers, token projects and all our vendors • Assist with financial and regulatory audits • Work closely with engineering to bring industry-leading crypto products to market
Benefits
• New Hire Home-Office Setup: One-time USD $500 • Monthly Stipend: USD $150 per month via a Brex Card • Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. • Recruitment Privacy Policy
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