h1 - Enterprise Sales Account Manager, Digital Health
Requirements
• 5+ years of experience in account management, sales, customer growth, or commercial roles within B2B SaaS, healthcare technology, data, digital health, or a related field. • Proven ability to manage and grow a book of business, including renewals, expansions, upsells, or cross-sells. • Demonstrated success identifying and closing new revenue opportunities. • Experience selling or managing relationships with digital health companies, healthcare technology companies, AI companies, payers, benefits organizations, navigation companies, or adjacent healthcare organizations preferred. • Strong ability to understand customer needs and translate them into clear business value. • Experience selling into use cases such as care navigation, benefits management, provider search, patient access, healthcare data, or clinical/provider network solutions preferred. • Strong communication, discovery, presentation, negotiation, and relationship management skills. • Self-starter with high initiative, strong follow-through, and the ability to operate independently. • Comfortable working in a lean, fast-paced environment with evolving priorities and limited formal enablement. • Demonstrated ability to succeed in a changing environment and adapt quickly to new products, markets, customers, and sales motions. • Strong organizational skills and comfort managing multiple accounts, opportunities, and stakeholders at once. • Willingness to travel to customers, prospects, and industry events as needed.
Responsibilities
• As an Account Manager on our Digital Health team, you will manage and grow relationships with digital health companies, healthcare technology companies, AI-driven healthcare organizations, and other innovative healthcare partners. You will be responsible for retaining and expanding existing accounts while also driving new business opportunities across assigned customers and prospects. • You will work closely with customers to understand their goals, workflows, and challenges, especially as they relate to care navigation, provider search, benefits management, patient access, and healthcare decision support. You will translate those needs into clear business value and help customers understand how H1’s data, platform, and solutions can support their growth and impact. • You will:- Manage a book of Digital Health accounts, building strong relationships with customer stakeholders and identifying opportunities for retention, expansion, and long-term partnership.- Drive new business and expansion opportunities within existing accounts and assigned prospects.- Sell into digital health companies, healthcare technology organizations, AI companies, and other healthcare innovators focused on care navigation, benefits management, provider discovery, and patient access.- Own customer conversations from discovery through proposal, negotiation, renewal, expansion, and close.- Develop a deep understanding of customer use cases, workflows, business objectives, and success measures.- Translate customer needs into clear business value, positioning H1’s solutions in a way that aligns with customer priorities.- Identify whitespace within accounts and proactively create opportunities for growth.- Maintain accurate pipeline, account plans, forecasts, and customer activity in CRM.- Partner cross-functionally with customer success, product, marketing, operations, and leadership to support customer needs and deliver strong outcomes.- Bring customer feedback, market insights, and use case learnings back to internal teams to help inform product, messaging, and go-to-market strategy.- Operate with urgency, initiative, and ownership in a lean, fast-moving environment. • You are an experienced account manager or seller with a strong commercial mindset. You know how to build trusted customer relationships, uncover needs, identify expansion opportunities, and move deals forward. You enjoy managing existing customers, but you are also hungry to find and close new business.You are a self-starter who does not need a highly structured playbook to be successful. You are comfortable taking initiative, asking thoughtful questions, learning quickly, and figuring out how to create value for customers in a changing environment. • You are energized by healthcare innovation and interested in working with digital health, technology, and AI companies that are changing how patients find care, navigate benefits, and access the right providers. You are consultative, curious, organized, and able to connect customer challenges to business outcomes.You bring a strong sense of ownership, a willingness to learn, and the ability to adapt as priorities, products, and market needs evolve.
Benefits
• This role pays $135,000 to $160,000 base salary per year, based on experience, plus variable commission, based on performance, in addition to equity. • Anticipated role close date: 7/10/2026 • At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us. • The Commercial team at H1 plays a crucial role in creating that future. It is our role to work in partnership with our colleagues and our customers to understand the most valuable products we can deliver to the market. We strive to deeply understand our customers’ needs, and our users’ workflows, to solve their problems in simple and novel ways. • Full suite of health insurance options, in addition to generous paid time off • Pre-planned company-wide wellness holidays • Retirement options • Health & charitable donation stipends • Impactful Business Resource Groups
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