Adyen - Legal Innovation Specialist
Requirements
• Minimum of 5+ years of experience in Legal Operations, with a strong emphasis on technology strategy, AI implementation, systems engineering, or technical product management in a legal context. • Proven track record of executing complex technical implementations and scaling global legal enablement, knowledge management, and intake systems. • Hands-on experience administering and integrating enterprise legal technologies, including CLM systems, e-signature tools, CRM platforms, and workflow automation engines. • Deep familiarity and hands-on technical proficiency with AI tools, prompt engineering, playbook configuration, and metadata extraction (e.g., Wordsmith, Ask Legal, NotebookLM, Claude, Google Workspace/Gemini). • Strong expertise in data analytics, visualization, and building KPI dashboards to measure operational impact. • Technical problem-solving mindset with solid knowledge of legal data privacy, security, and governance standards. • Thrives in a fast-paced technology environment with a proven ability to prioritize, lead change management, and solve problems proactively. • Excellent communication and stakeholder management skills to translate complex legal and technical concepts into actionable strategies.
Responsibilities
• Legal Tech Stack Strategy & Architecture: Lead the administration, roadmap, and enhancement of key legal platforms (including CLMs, e-Signature/DocuSign, repository systems, and intake tools) and oversee seamless integrations with broader enterprise platforms. • Legal Tech Stack Strategy & Architecture: • Knowledge Management & Portal Architecture: Architect, build, and maintain centralized, self-service knowledge portals and smart resource hubs (e.g. Ask Legal, Confluence, internal playbooks, FAQs) for global legal and business inquiries. • Knowledge Management & Portal Architecture: • Process Optimization & Workflow Automation: Map, optimize, and automate end-to-end legal workflows, contract lifecycles, standardized guidance, and intake triage to eliminate operational bottlenecks and ensure global consistency. • Process Optimization & Workflow Automation: • AI Innovation, Implementation & Enablement: Evaluate, pilot, and deploy advanced AI solutions (e.g. automated redlining, contract metadata extraction, prompt engineering, custom AI playbooks) and lead change management, training, and adoption for tools like Wordsmith, Claude, Google Workspace/Gemini, and NotebookLM. • AI Innovation, Implementation & Enablement: • Data Analytics, Dashboarding & Continuous Improvement: Design, build, and report on comprehensive KPI dashboards for leadership, tracking process cycle times, portal usage, and contract turnaround times to deliver actionable strategic insights. • Data Analytics, Dashboarding & Continuous Improvement: • Vendor & Cross-Functional Leadership: Partner with Commercial Legal, Tech, and business stakeholders while managing strategic technical relationships with vendors, evaluating new tools, handling user permissions, and ensuring system uptime, security, and data governance. • Vendor & Cross-Functional Leadership:
Benefits
• The base salary range for this role is $135,000 - $170,000. To learn more about our compensation philosophy, please click here.Location & Work Model • The base salary range for this role is $135,000 - $170,000. • Location & Work Model • This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. • Diversity, Equity, and Inclusion at Adyen • We actively seek different perspectives to sharpen our ideas. Our unique culture is a product of our diverse backgrounds and experiences. No matter who you are or where you’re from, you’re welcome to be your true self at Adyen. • If you need accommodations or support during the recruitment process to perform at your best, you’ll have the opportunity to let our team know in your application. We encourage people from all backgrounds and abilities to apply. • What’s next? • Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
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