Kraken - Director, Legal Operations

• 10+ years in Legal Operations, legal technology, process design, finance-adjacent operations, or operational leadership. • Experience scaling legal operations, legal technology, financial management, and data-driven execution. • Experience driving automation and AI initiatives from strategy through deployment, governance, adoption, and ROI measurement. • Understanding of legal workflows (contracts, regulatory, litigation, investigations, intake, outside counsel management) and process redesign. • Hands-on experience optimizing legal technology platforms (CLM, matter management, spend management, intake, knowledge management, AI tools). • Ability to translate requirements into technical roadmaps and operational plans. • Experience establishing metrics, dashboards, controls, and OKRs. • Communication skills to influence legal leaders, executives, and technical teams. • Experience operating in ambiguity and leading transformation in high-growth environments. • Experience in fintech, crypto, financial services, or regulated industries. • Background in enterprise AI governance, model risk management, or secure AI deployment. • People management experience in Legal Operations or adjacent functions. • Experience benchmarking Legal Operations practices, tooling, and cost structures against industry standards. • Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. • Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. • We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. • Our commitment • Our commitment • Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. • We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.