Oscar Health - Director, Insurance Product Filing & Lifecycle Management
Requirements
• 10+ years of experience in insurance product (IFP and Small Group) execution, regulatory filings, and related roles • 5+ years experience managing people • 5+ years hands-on experience with health insurance regulatory filing processes, specifically ACA and state specific regulatory filings / environments • 4+ years of proven experience leading complex QA and production workflows • 4+ years experience of understanding of controls, documentation standards and version management • 3+ years of experience operating in close partnership with senior leaders, supporting execution through planning, prioritization, and operating rhythm • 3+ years project management experience, managing complex partner calendars, forums, and meeting rhythms to ensure critical work progresses • 3+ years of experience managing third-party vendors • Willingness to travel up to 25% of the time. • Bachelor's degree or higher in business, healthcare or quantitative degree • Experience with product development process, focused on individual and family plans • Experience supporting senior leaders through agenda setting, meeting preparation, and important decisions • This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
Responsibilities
• Product Lifecycle Execution • Manage insurance product execution calendar from design translation through filing, implementation, and ongoing optimization; operate as the hub of the department PMO activities • Ensure agreement between product intent, regulatory requirements, and operational outputs in partnership with the Strategic Programs Organization • Partner with insurance product leadership to translate strategy into relevant execution plans • Promote performance tracking and process improvement • Regulatory Filing Execution • Implement insurance product-specific ACA filing components across Oscar's markets • Oversee development of important artifacts (e.g., PBT, SOB, SBC, and benefit documentation) through internal systems • Coordinate inputs to ensure filing readiness and timeline adherence • Manage responses to regulatory objections and escalations • QA & Operational Excellence • Manage QA frameworks, validation processes, and quality standards for product execution and filing outputs • Establish execution rhythms, milestones, and governance across the lifecycle • Promote process standardization and continuous improvement • Resolve risks, dependencies, and data inconsistencies • Implement reporting to track progress, risks, and performance • Oversee production readiness and release schedules for filing outputs • Enforce controls (e.g., freeze windows, change governance) during critical periods • Manage version control standards to ensure outputs are accurate and traceable • Vendor & Cross-Functional Leadership • Be an escalation point for vendors supporting product execution and QA, managing performance and delivery • Be the central execution hub across Insurance product and other leaders • Improve agreement on priorities and timelines; lead implementation forums and issue resolution • Support leadership with clear updates and recommendations • People Leadership • Lead team members responsible for product execution and QA • Set priorities, performance expectations, and staffing / developmental plans • Build team capabilities in product execution, regulatory understanding, and operational excellence • Lead end to end regulatory QHP filing execution and ensure accurate, compliant, and submissions • Establish execution rhythms, track milestones, surface risks, and lead issue resolution • Support leadership decision-making with clear updates and recommendations • Mentor and lead associate level execution staff • Compliance with all applicable laws and regulations • Other duties as assigned
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