marqeta-inc - Technical Success Analyst - UK

• 5+ years of experience in a technical customer-facing role (e.g., solutions engineering, technical onboarding, or technical support). • Exceptional communication skills - you can explain complex technical concepts to anyone orally and in writing. Your friends and family consider you their go-to person for understanding new technologies • Ability to manage projects independently and take initiative in solving problems. • Expert proficiency in REST APIs, Secure File Transfer Protocols (SFTP), SQL, and Datadog • Comfortable working across teams and building relationships with both clients and internal stakeholders. • A customer-first mindset; skilled at understanding customer needs and designing practical solutions. • Strategic thinker who can connect daily work to broader business goals and team priorities. • Commitment to learning and contributing to the growth of others on the team. • Demonstrated strong understanding of fintech (e.g. acquiring, networks, point-of-sale) and card payments background, especially on the issuing side. • Ability to prioritise, manage, and deliver on multiple projects simultaneously; highly motivated and able to work unsupervised against aggressive schedules. • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience). • Experience working in a financial services or payments-related environment. • Familiarity with APIs, software integrations, or payments systems. • Experience with Marqeta or similar fintech platforms. • Ability to read technical documentation or basic code (e.g., JSON, SQL, scripting). • Background in training, enablement, or documentation. • Knowledge of customer onboarding or implementation processes in a SaaS or fintech environment. • Recruiter for this role • Lou Devlin - Linkedin Profile https://www.linkedin.com/in/louisevictoriadevlin/ (no agencies please!) • Typical Process • Application Submission • Recruiter video call • Hiring manager video call • Virtual “Onsite” consisting of 3 x 30 min calls