elevenlabs - GTM Enablement - Product
Requirements
• This role sits within GTM Enablement and reports to the Product & Technical Enablement Lead. You will work in close partnership with: • Product marketing and engineering teams (keeping content accurate as the platform ships) • GTM enablement (aligning on shared onboarding infrastructure) • You will support product enablement for our go-to-market teams across Agents, APIs, and Creative, with the most day-to-day focus on API and Creative launches. This is a full-stack role on a lean team: you’ll build content, deliver training, design practice environments, and flex across products as needed. • Have 4-7+ years as an enterprise seller or solutions engineer, or as a seller who moved into product marketing or enablement, at a SaaS, platform, or API-first company • Are hands-on with agents, APIs, or creative tools, and understand at a conceptual level how they work • Have demoed and pitched technical products to customers, and can explain the value, not only the features • Have a track record of teaching, mentoring, or building training, in addition to your customer-facing work • Are comfortable building a program from scratch, with no playbook to inherit • Have credibility with sellers, built from time in the seat or supporting sellers directly, and work well with product marketing, research, and engineering teams • Communicate clearly and can adapt product material for different audiences without diluting it • Experience at a high-growth AI/ML, developer tools, or API-first company • Background in voice AI, conversational AI, or contact center technology • Vertical depth in financial services, healthcare, telecom or CCaaS, or at other AI companies • Hands-on experience with competing voice and agent platforms • Experience running workshops or labs for sellers or customers • Experience building role-play, simulation, or demo practice environments • Remote-first, globally distributed role. Expect occasional travel to team hubs and onboarding sessions. Candidates should be able to work effectively across US and European time zones.
Responsibilities
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. • Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. • Support new product launches: get an early heads-up from product marketing, research, and engineering, follow releases from alpha through GA, and have training ready before launch day, not the week of • Build launch workshops: go beyond what shipped and why it matters, with hands-on workshops on how to use the product, how to demo it, and how to pitch the value • Support competitive enablement: turn product marketing battlecards into trainings, simulations, and demo workshops, so sellers can answer parity, differentiation, and value questions with confidence • Support product certification: help define what “product certified” means for GTM teams, and build the playbooks and training content that raise product confidence across the whole field, not only new hires • Support everboarding and onboarding: keep training tied to new releases and capabilities, and keep content current as products ship • Craft realistic practice environments: demo certifications, role-play scenarios, and customer simulations with scored feedback, built on our own agent technology • Operate AI-natively: use ElevenLabs’ own voice and agent technology to build training and practice environments; default to AI tools to build faster, and teach others to do the same • Measure what matters: define and track the percent of sellers certified within 2 weeks of GA, demo and pitch quality scores, and win rate and stage progression against named competitors, and use the data to improve each launch
Benefits
• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
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