virtuous - Solutions Engineer
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Requirements
• Asking questions with a spirit of curiosity • Giving feedback freely with candor & grace, welcoming it in return • Displaying a passion for philanthropy and technology • Serving with joy. Everyone is willing to make the coffee! • Celebrating the wins & milestones of others • Assuming good intent & demonstrating trust in others • Pursuing relationships with people different from themselves & creates space to be human • Find our core values & more here https://virtuous.org/company/about/. • 3 years of experience working with nonprofit CRM products, SaaS software, and/or fundraising software • Exceptional technical knowledge of nonprofit CRMs, fundraising and events software, integrations and APIs, querying and reporting, and nonprofit best practices • Excellent communication and presentation skills • Data driven and metric approach to evaluation and growth
Responsibilities
• Partner with Sales Account Executives and Customer Success Managers to plan, prepare and execute on strategic deals in complex sales cycles including technical discovery, product demonstrations, and feature/functionality explanations. • Lead detailed technical discussions and presentations with prospects, understand their challenges, communicate solution value, collaborate on tailored plans, and position Virtuous as a transformational technology partner. • Collaborate on technical aspects of RFP / RFI responses • Assist with scoping of product and implementation packages • Develop and maintain demonstration sandboxes to contextually showcase features and functionality of multiple Virtuous products • Provide personalized suggestions for prospects and customers for how they can best leverage Virtuous software and responsive fundraising strategies • Provide direct feedback to the product development and management teams regarding current roadmap and additional enhancements • Be a resource for questions, best practices, and trainings on where Virtuous fits into the nonprofit technology landscape including integrations with partners
Benefits
• Market competitive pay leveraging Carta data • Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.) • 401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days • We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO • Supportive time off including paid volunteer days and company holidays • Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). • 12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well) • We pride ourselves on Community and host exciting company outings and events. • We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers. • Please note that all legitimate communication from Virtuous will only come from the @virtuous.org http://virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org http://virtuouscareers.org or virtuousjobs.com http://virtuousjobs.com), they are not legitimate and we recommend disregarding it immediately.
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