dLocal - Execution & Enablement Associate APAC
Requirements
• Merchant & Partner Enablement • Serve as the key contact for enabling new payment methods and capabilities in APAC markets. • Work closely with partners and internal teams to ensure timely enablement and testing of payment processors. • Ensure credential requests and onboarding for new merchants and payment partners are within SLAs. • Mandates & Regional Enablement • Receive and analyze local and regional mandates, assessing operational and business impacts. • Ensure changes are properly communicated and implemented across countries. • Support internal communication of regional mandates and maintain centralized mandate logs. • Operational Execution • Validate enhancement estimates and assess operational impact of new features or configurations. • Monitor processor performance and risk appetite across markets. • Track implementation timelines and ensure alignment between global initiatives and local execution. • Maintain CRM and internal tracking systems up to date with project and partner information. • Cross-Functional Collaboration • Partner with Product, Engineering, and Ops to roll out new payment features or integrations. • Act as the bridge between strategic planning and operational readiness for Payins projects. • Support business continuity and issue escalation processes with structured communication and follow-up. • 3-5 years of experience in payments, fintech, or partnerships/operations enablement roles. • Strong network of partnerships with local acquirers, processors, FinTech companies • Strong understanding of payment methods, processors, and local payment ecosystems in APAC. • Excellent organizational and project management skills, with the ability to manage multiple priorities. • Experience working cross-functionally with technical and non-technical teams. • Analytical mindset with attention to operational detail. • Clear communicator, proactive problem solver, and self-starter comfortable with ambiguity.
Benefits
• dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. • By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team. • Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you: • Flexibility: we have flexible schedules and we are driven by performance. • Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity. • Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded. • Learning & development: get access to a Premium Coursera subscription. • Language classes: we provide free English, Spanish, or Portuguese classes. • Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections! • dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back! • Flexibility in how you work: We focus on impact and productivity over fixed hours. This means our teams have flexible schedules and, depending on your role and location, you will combine self‑managed focus time with moments of in‑person connection in our collaboration hubs. • What happens after you apply? • Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process! • Also, you can check out our webpage, Linkedin and Youtube for more about dLocal! • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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