OpenSesame - Curation Specialist, EMEA

• Translate the learning goals of EMEA customers and prospects into high-quality course mappings, curated lists, learning paths, and other recommendations that make the OpenSesame marketplace easy to use. • Serve as a trusted advisor to the EMEA Sales and Customer Success teams, and bring marketplace expertise to customer conversations, pre-sales calls, RFPs, and presentations across the region. • Create reusable programs, resources, documentation, and best practices that let OpenSesame deliver curation value consistently across EMEA markets and at scale. • Manage a portfolio of EMEA publisher relationships: act as the primary point of contact, coordinate internal support, share constructive feedback, and identify opportunities to strengthen the publisher offering in the region. • Surface content gaps, quality issues, and opportunities that improve how EMEA customers discover and use learning content — including content localized for the region's languages and regulatory requirements. • Keep requests, project details, and stakeholder communication organized and current in the team's operating systems. Deliver clear updates and dependable follow-through in a fast-moving environment, across time zones spanning the EMEA region. • Contribute to cross-functional initiatives aligned to team and company priorities, including improvements to curation processes, product experiences, and go-to-market enablement for EMEA. • Overlap your working hours with core EMEA business hours to stay accessible to regional customers, publishers, and colleagues. • Travel as needed for department and full-team events, both within EMEA and, occasionally, to global company gatherings — typically less than 10% of your time. • Performance Objectives • Build a comprehensive understanding of the OpenSesame curation process and tools. • Identify the needs of EMEA customers and see where curation fits into their journey. • Establish yourself as the internal and external expert on OpenSesame's course offering for the EMEA region. • Perform course mappings for EMEA customers regularly and navigate the OpenSesame catalog skillfully on a daily basis. • Establish relationships with at least 5 publishers serving the region. • Complete curation projects on behalf of 50 unique EMEA customers, and establish relationships with at least 15 publishers serving the region. • Curate elearning course curricula confidently to support the launch and expansion of customer training initiatives across EMEA markets. • Complete curation requests consistently. • Serve as each publisher's primary point of contact within OpenSesame, and coordinate internal efforts to support and maintain strong, ongoing publisher relationships across the region. • Build strong relationships with 10 or more EMEA publishers, and earn consistently positive feedback from customers and internal stakeholders. • Support EMEA customers at every stage of the course curation process, and create actionable project plans based on their unique business skills training goals. • Become the go-to resource on the team for questions related to OpenSesame's business skills catalog in EMEA. Think strategically about curation, and identify opportunities to develop programs that help EMEA customers curate at scale. • Earn trust as an expert for both internal and external stakeholders across the region. • Earn promotion to Senior Curation Specialist, EMEA, after building a reputation of excellence with regional publishers, customers, and OpenSesame teammates • You might notice we don’t list a traditional set of requirements or buzzwords here. That’s intentional. We’re looking for proven examples from your career that show your attention to detail, your drive to constantly improve, and your motivation to support your teammates.