Docker - Senior Technical Sales Enablement Manager
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Requirements
• 5+ years of experience in a fast-paced SaaS environment in a technical, pre-sales, or technical enablement role. • Demonstrated ability to design and deliver scalable technical training programs, not just facilitate existing content. • Proven track record of managing multiple priorities and executing on tight timelines while maintaining quality. • Strong ownership mindset — you identify gaps, propose solutions, and drive them to completion without being asked twice. • Confident in communicating with and presenting to senior leadership, backed by data and field insight. • Familiarity with LMS platforms and content management systems. • Solid understanding of SaaS sales cycles and value-based or consultative selling methodologies. • Excellent communication, organization, and stakeholder management skills. • Strongly Preferred • Strongly Preferred • Hands-on experience as a Solutions Engineer or Sales Engineer — you know what it takes to be effective in the field. • Experience with Command of the Message or similar structured selling frameworks. • Exposure to containerization, DevOps tooling, or developer platforms (Docker experience a significant plus). • Experience using enablement data and readiness metrics to demonstrate program ROI. • What to Expect • First 30 Days — Learn & Listen • Ramp on Docker’s products, platform, and go-to-market motion. • Audit current enablement programs, identify gaps, and understand what the field actually needs. • Build early relationships across Sales, SE, Product, Marketing, and TAM. • First 90 Days — Take Ownership • Take full ownership of the technical onboarding experience for new Solutions Engineers and TAMs. • Deliver initial enablement content in the LMS and support at least one product launch. • Establish a repeatable feedback loop between the field and enablement programs. • First Year — Drive Impact • Fully own and scale technical onboarding, with measurable improvements in ramp time and readiness scores. • Operate independently as the go-to technical enablement owner for SE and TAM. • Be recognized as a trusted cross-functional partner and a key contributor to GTM effectiveness. • Docker does not offer visa sponsorship for this role.
Responsibilities
• Technical Enablement Programs • Design, execute, and continuously improve technical enablement initiatives aligned to business goals and field priorities. • Own end-to-end program delivery — from content development and facilitation to measurement and iteration. • Develop a deep understanding of Docker’s platform and translate complex technical concepts into compelling, role-based learning experiences for pre- and post-sales teams. • Onboarding & Ramp • Onboarding & Ramp • Own and evolve technical onboarding programs for Solutions Engineers and TAMs, ensuring new hires reach full productivity faster with the skills and resources they need from day one. • Partner with SE leadership to uplift technical selling capabilities and continuously align enablement to evolving field needs. • Cross-Functional Partnership • Act as a strategic connector between technical and non-technical teams across Sales, SE, Customer Success, Product, and Marketing. • Enable GTM teams quickly and effectively around product launches by partnering with Product and Marketing to develop timely, high-quality content. • Build trusted relationships across the GTM organization and influence enablement strategy with insight-backed recommendations. • Systems & Continuous Improvement • Create and maintain high-quality enablement content in the LMS and related systems, ensuring discoverability and adoption. • Use performance data, completion metrics, and field feedback to identify skill gaps and continuously sharpen programs. • Manage multiple concurrent projects and priorities with the ability to pivot quickly when business needs shift.
Benefits
• Freedom & flexibility; fit your work around your life • Designated quarterly Whaleness Days plus end of year Whaleness break • 16 weeks of paid Parental leave (after 6 months of employment) • Technology stipend equivalent to $100 USD net/month • PTO plan that encourages you to take time to do the things you enjoy • Training stipend for conferences, courses and classes • Equity; we are a growing start-up and want all employees to have a share in the success of the company • Medical benefits, retirement and holidays vary by country • Remote-first culture, with offices in Seattle and Paris • Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.
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