propelus - Customer Success Manager - Immuware

• 1. Bachelor's degree in a related field (e.g., Business Administration, Marketing, Communications). • 2. 2+ years of experience in a customer-facing role, preferably in the SaaS or technology industry. • 3. Strong understanding of customer success principles and practices. • 4. Excellent communication, interpersonal, and presentation skills. • 5. Proven ability to build and maintain strong customer relationships. • 6. Ability to work independently and manage multiple priorities in a fast-paced environment. • 7. Proficiency in using CRM/CSP software (e.g., Salesforce, HubSpot). • 8. Strong analytical and problem-solving skills. • 9. Experience with compliance management software is a plus. • 10. Certification in Customer Success Management is an advantage. • BENEFITS AND PERKS FOR PROPELUS EMPLOYEES INCLUDE BUT ARE NOT LIMITED TO: • Awarded one of BuiltIn's 2025 Best Places to Work https://builtin.com/awards/colorado/2025/best-midsize-places-to-work and honored as a Silver Stevie® Award Winner in the 2025 Stevie Awards For Great Employers https://propelus.com/article/silver-stevie-award-2025-great-employers/. • Professional development allowance to help you grow in the ways that mean the most to you. • Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering, your birthday, and becoming a new parent. • Check us out for yourself at our careers page https://propelus.com/careers/ or our Propelus culture https://instagram.com/propelusculture/?img_index=1 Instagram accounts. • For US Employees: • 401K with company matching, as well as financial planning education and resources. • Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents. • Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. • For LATAM Employees: • Your health is our top priority! We cover 100% of your health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are. • Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team. • We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate.