ambiencehealthcare - Business Operations Lead
Requirements
• Healthcare or other regulated industry experience. • Hands-on familiarity with modern data stacks as a consumer or partner, such as Snowflake, dbt, and Sigma. • Experience building operating cadences in high-growth SaaS startups. • Familiarity with CRM and RevOps tooling. • PAY TRANSPARENCY • The base compensation for this role is approximately $170,000 to $200,000 per year, excluding equity or bonus targets. The range is intentionally broad to allow candidates flexibility in choosing the cash and equity mix that fits their needs. We place strong emphasis on meaningful equity grants so that contributors share directly in the value they help create. • If your expectations fall outside of this range, we still encourage you to apply. We tailor compensation for each candidate based on the factors most relevant to their situation. • Life at Ambience • Working at Ambience means opting into a high-ownership, high-trust environment built for people who want to grow fast, operate decisively and focus on work that matters. This could be the right place for you if you want to • Work on mission-critical AI technology that directly improves clinicians’ day-to-day lives and health system financial health across some of the most complex, high-stakes workflows in the world. • Join a “dream team” culture where we hire exceptional people, expect exceptional outcomes and invest deeply in feedback and continuous growth. We operate as a championship team, and that means being ok with hard, uncomfortable, ambiguous problems that lead to real greatness. • Operate with real ownership and accountability in an environment where there are no bystanders: If something is broken, we fix it! You will have meaningful autonomy and be expected to drive work to completion. • To help you do your best work, we pair these expectations with benefits intentionally designed to help you feel supported and safe at Ambience and beyond. Some of our key benefits include • Comprehensive medical, dental, and vision coverage for you and your dependents • 401(k) with a company match of up to 3% of base salary • A remote-friendly culture (with a San Francisco HQ) and full equipment provisioning to ensure you can work effectively from wherever you’re based. • Parental leave to support your family needs • Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings, with travel, lodging and meals covered • Flexible time off with no annual cap, company-wide holidays and an annual holiday shutdown from December 24–January 1 designed to support real rest and long-term sustainability.
Responsibilities
• Drive high-leverage, cross-functional initiatives end-to-end — from scoping and stakeholder alignment through execution, measurement, and handoff with playbooks. • Redesign implementation workflows to lift site go-live throughput with the same team capacity. • Define pricing and packaging strategy, including SKUs and tiers, pilot with customers, and measure close-rate impact. • Build cross-functional product launch playbooks (Alpha → Beta → GA) covering user rollout, enablement materials, and client education. • Stand up initial RevOps infrastructure including pipe-to-revenue models, rep performance dashboards, ROI frameworks, and stage definitions. • Launch finance tooling MVPs such as license management and automated monthly true-ups. • Deliver project dashboards, KPI specs, short playbooks, and regular update cadences for every initiative. • EARLY SUCCESS INDICATORS (FIRST 3 TO 6 MONTHS) • A clear project portfolio is scoped and prioritized with the hiring manager, with 1–2 initiatives already in active execution. • A repeatable project framework is in place — including dashboards, KPI specs, stakeholder update cadences, and handoff documentation. • Initial deliverables on at least one high-priority workstream (e.g., implementation throughput, pricing, or RevOps discovery) are producing measurable results. • Cross-functional partners across Product, GTM, Care Transformation, and Finance view the BizOps function as a reliable, high-output execution partner. • Early operating cadences and playbooks are documented and ready for transition to permanent owners. • WHAT WE LOOK FOR (MUST-HAVE QUALIFICATIONS) • 4–8 years in top-tier consulting, BizOps, strategy, or founder/operator roles with clear 0→1 delivery. • Demonstrated wins owning cross-functional initiatives such as pricing, segmentation, rollout throughput, or RevOps/GTM programs. • Strong analytical capability — comfort with Excel/Sheets, reading SQL/BI output, and backing recommendations with data. • Excellent executive communication: crisp memos, clear asks, and tight stakeholder management. • High learning slope: picks up new domains fast, thrives with autonomy, low ego, high ownership. • Systems thinking: turns messy processes into simple, durable mechanisms including cadences, SLAs, and dashboards.
Benefits
• Tier 1 - SF Bay Area, NY, LA, SeattleBase Salary $182K – $228K • Offers Equity • Tier 2 - Boston, Chicago, Denver, Austin, and other major metrosBase Salary $172.9K – $216.6K • Offers Equity • Tier 3 - OtherBase Salary $163.8K – $205K • Offers Equity • Are you outside of the range? We encourage you to still apply: we take an individualized approach to ensure that compensation accounts for all of the life factors that matter for each candidate.These intentionally broad ranges provide flexibility for candidates to tailor their cash and equity mix based on individual preferences. Our compensation philosophy prioritizes meaningful equity grants, enabling team members to share directly in the impact they help create. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Ambience Healthcare Website • Ambience Employee • Conference or meetup • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the Black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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