Ladder - Customer Experience Associate

• Ladder is highly collaborative and fun. To support you in your role, we offer fantastic perks and benefits that reflect our mission of care and support, including: • Excellent medical, dental, and vision coverage | We offer competitive healthcare, dental and vision plans for you and your family. • Excellent medical, dental, and vision coverage • Flexible paid time off | Take the time that you need to rest and recharge, including our week-long winter holiday closure. • Flexible paid time off • Stock options | We offer competitive stock option packages to participate in the success of building Ladder. • Stock options • A rewarding 401k match program | We'll match up to 4% of your contributions as you save for your retirement goals. • A rewarding 401k match program • Ladder Fit Program | Your health matters. That’s why Ladder provides a monthly stipend for wellness-related expenses. • Ladder Fit Program • Paid parental leave | We think it's crucial that new parents have time to adjust to their new lives without worrying about work, so we provide all parents inclusive of birthing, adoption, or fostering ten weeks of paid baby bonding. • Paid parental leave • Work-from-home flexibility and support | We recognize that everyone's homelife is different and support remote work. Upon joining, we provide a one-time remote office stipend for all team members and then a monthly stipend to cover WFH costs such as the internet. • Work-from-home flexibility and support • Fun company-wide events | We genuinely enjoy spending time together. That’s why we plan fun virtual events to let loose and laugh. • Fun company-wide events • Base pay for this role is between $22.31 - 27.84 per hour and determined by the location where the work will be performed. Variations in base compensation may also reflect differences depending on job-related knowledge, skills, experience, and business needs. In addition to the base pay range listed above, this role is also eligible for equity and benefits as shared above. • $22.31 - 27.84 • Ladder is building a diverse team of talented and enthusiastic people. We are an equal opportunity workplace. At Ladder, differences are celebrated and supported to benefit our people, product, and community. Let us know why you're interested in this position and what unique contributions you can make to the Ladder team. We look forward to hearing from you. • Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you’re interested: we'd love to know how you can elevate our team with your unique experience! • By clicking "Submit Application," you acknowledge that you have read and agree to the Ladder Job Applicant Privacy Policy and Notice at Collection.