Lucid Software - Sales Enablement Manager, EMEA
Requirements
• 4+ years of experience in Sales, Sales Enablement, sales leadership, or a combination of these in a SaaS environment. • Proven experience coaching sales professionals with a track record of delivering tangible, measurable results. (e.g. improved ramp time or quota attainment). Formal coaching certification or training is highly preferred. • Experience with AI tools to analyze seller performance, generate insights, and improve the speed, relevance, and effectiveness of coaching and training. • Strong facilitation skills, with experience leading engaging live and virtual workshops for sales audiences. • Experience with MEDDPICC, Challenger, Command of the Message, Sandler, ValueSelling, or other formal sales methodology. • Experience using sales tools such as Salesforce, Gong, and ZoomInfo, or similar systems. • Ability to turn complex concepts into clear, practical, field-ready enablement solutions. • Ability to partner credibly with sales leaders and frontline managers. • Strong communication, writing, presentation, and stakeholder management skills. • Data-informed mindset with the ability to use metrics and feedback to improve rep performance. • Ability to pivot quickly and manage multiple complex projects simultaneously in a fast-paced environment. • Fluency in English is mandatory • German-speaking is strongly preferred. Dutch-speaking is optional.
Responsibilities
• Regional Enablement & Field Readiness • Serve as the primary enablement partner for all sales roles across the EMEA region, including Enterprise, Corporate, Mid-Market, and SMB Account Executives. • Partner with EMEA sales leaders and frontline managers to identify skill gaps, performance trends, and regional enablement needs. • Customize global enablement programs to meet EMEA-specific needs, ensuring relevance to regional markets, buyer behavior, and sales priorities. • Facilitate live enablement workshops that help sellers apply our sales methodology, messaging, and competitive positioning in real customer conversations. • Reinforce enablement initiatives post-launch through reinforcement, practice, coaching, manager partnership, and follow-up. • Workshops, Coaching & Skill Development • Design, build, and facilitate practical, hands-on workshops focused on helping our sellers achieve their targets. • Craft and execute high-impact coaching plans tailored to diagnosed needs and designed to help our reps reach their key performance indicators. • Support regional launches for new products, messaging updates, sales plays, methodology changes, tools, and other strategic initiatives. • Help create and maintain enablement assets such as sales playbooks, facilitator guides, coaching resources, practice exercises, certification rubrics, and job aids. • Support frontline managers with coaching and guidance to reinforce enablement priorities in their team meetings, deal reviews, and coaching conversations. • Stay close to the field by attending team meetings, listening to sales calls, gathering rep and leader feedback, learning rep workflows and tools, and understanding day-to-day seller challenges. • Continually evaluate the effectiveness of coaching plans and field enablement solutions using data-driven insights to measure and improve the tangible business impact of your interventions. • Build manager-facing resources and run dedicated manager enablement sessions to help frontline managers lead more effective 1:1s, pipeline inspections, deal reviews, and team meetings. • Leverage AI-enabled insights to identify seller skill gaps, analyze rep calls and performance trends, and personalize coaching recommendations. • New Hire Onboarding & Ramp • Support the regional execution of our global new hire onboarding program for EMEA sales roles, helping new sellers ramp quickly and confidently. • Facilitate onboarding sessions, practice workshops, on-on-one coaching, and role-specific learning activities. • Act as a day-to-day enablement coach for new hires as they move through onboarding, helping them achieve key performance milestones. • Track new hire progress, identify where reps are struggling, and provide targeted coaching to improve early productivity. • Partner with sales managers to coordinate onboarding activities, provide performance insights, and collect feedback all to ensure new hires are prepared for success in their first 90 days.
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