Syner-G - Sr. Business Analyst
Requirements
• Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business, or related field required. • 3–6 years in business analysis, enterprise systems support, or data/reporting environments. • Experience with CRM, ERP, PSA, analytics, or integration platforms. • Exposure to data integration concepts, reporting tools, and system implementations. • Hands-on Jira experience and participation in scrum rituals, including planning, refinement, standups, reviews, and retrospectives. • Experience with any of the following platforms is preferred: Microsoft Fabric, Power BI, ADP, Salesforce, NetSuite, Kantata, DataBlend. • Strong BA skills in requirements elicitation, documentation, and stakeholder communication. • Working knowledge of SQL, Power Query (M), Apex, SOQL, or similar data languages. • Understanding of integrations, APIs, and data workflows. • Knowledge of role-based security and user access management. • Strong analytical, problem-solving, and detail-orientation skills. • Able to communicate with technical and non-technical stakeholders. • Able to manage multiple priorities in a fast-paced environment.
Responsibilities
• (This list is not exhaustive and may be supplemented and changed as necessary.) • Systems Business Analysis • Elicit, document, and maintain business, functional, and technical requirements for enterprise systems and data initiatives. • Draft and maintain system and data architecture diagrams, data models, workflows, and related documentation. • Partner with Sales, Delivery, Finance, and Operations to translate needs into requirements. • Support solution design and delivery of dataflows, integrations, and reporting products. • System Administration • Manage user provisioning and role-based access across enterprise applications and data products. • Troubleshoot system and data issues; coordinate resolution with internal teams and vendors. • Support upgrades, enhancements, and data migration efforts. • Support configuration, testing, environment management and update deployments. • Data Integration Platform Development • Document requirements for integration updates and modernization. • Define current- and future-state integration processes, dataflows, and handoffs. • Partner with internal and external vendors to develop and deliver enhanced system integrations. • Analytics & Reporting • Develop native Kantata, NetSuite, and Salesforce reporting solutions to meet the needs of the business. • Support the design, development and maintenance of centralized reporting in Power BI. • Help develop and maintain semantic models for consistent metrics and definitions.
Benefits
• We define total rewards as compensation, benefits, remote work/flexibility, development, recognition, and our culture with programs that support each of our reward pillars. This includes a market competitive base salary and annual incentive plan, robust benefit offerings, and ongoing recognition and career development opportunities. Employees also enjoy our generous flexible paid time off program, company-paid holidays, flexible working hours, and fully remote work options for most positions and the ability to work “almost anywhere.” However, if a physical work location is more for you, we have office locations in Greater Boston; San Diego, CA; Boulder, CO; and India. • Currently, Syner-G is unable to sponsor or take over sponsorship of an employment Visa at this time. • LEGAL STATEMENT: Syner-G is proud to be an Equal Employment Opportunity and Affirmative Action employers. All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. Syner-G is an E-Verify employer. • LEGAL STATEMENT:
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