fonoa - RevOps Manager

London, United Kingdom1mo ago

In Office Senior EMEA Software Community Manager Office Administrator Reporting B2B Performance Management Stakeholder Management Executive Support

Requirements

• 5+ years of experience in Revenue Operations, Business Operations, GTM Operations, or a similar role • Experience supporting high-growth B2B SaaS organisations • Strong Salesforce experience and a deep understanding of commercial processes • Experience building and scaling revenue processes, reporting frameworks, and operational infrastructure • Strong analytical skills with the ability to turn data into actionable recommendations • Experience managing cross-functional projects and stakeholder relationships • Excellent communication and organisational skills • Experience with Salesforce, HubSpot, Gong, Clay, and modern GTM technology platforms • Familiarity with automation tools and workflow optimisation • Experience with SQL, BI platforms, or advanced spreadsheet modelling • Experience supporting forecasting, territory planning, and executive reporting • Proven ability to improve operational efficiency and drive adoption of new processes • What This Role Is Not • A Salesforce Administrator role with a different title

Responsibilities

• Revenue Operations • Own and improve core GTM processes across Sales, Marketing, Customer Success, and Partnerships • Monitor pipeline health, conversion rates, and funnel performance across the customer lifecycle • Manage forecasting processes and support revenue planning activities • Support territory planning, account ownership, and capacity planning initiatives • Drive weekly, monthly, and quarterly business reviews with GTM leadership • Process & Performance • Identify operational bottlenecks and implement scalable solutions • Standardise processes and ways of working across commercial teams • Build metrics and reporting that improve visibility into business performance • Ensure teams are operating against clear targets, definitions, and performance measures • Support planning cycles and strategic initiatives across the revenue organisation • Systems & Tooling • Own and optimise the GTM technology stack, including Salesforce and supporting platforms • Manage system enhancements, integrations, workflows, and automation projects • Evaluate and implement tools that improve productivity, data quality, and operational efficiency • Partner with stakeholders to ensure systems support evolving business requirements • Business Partnership • Partner with leaders across Sales, Marketing, Customer Success, Finance, and Operations • Deliver analysis and recommendations that influence business decisions • Support executive reporting, forecasting, and board-level insights • Act as a trusted operational advisor to GTM leadership

Benefits

• We're building a modern, AI-enabled operating system for tax. Internally, we're applying the same principles: clarity, scalability, automation, and operational excellence. • This is an opportunity to help shape how Fonoa's go-to-market organisation operates as we continue to grow globally. You'll work closely with senior leaders, influence how we measure and improve performance, and play a key role in building the operational foundations that support our next stage of growth. • If you're excited by solving operational challenges, improving commercial performance, and helping teams execute more effectively, we'd love to hear from you. • As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants https://www.fonoa.com/legal/privacy-notice-job-applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.