Olsson - Client Manager - Site Design

• Manages a key client account within the team or across multiple teams by serving as the main point of contact and working closely with project managers to lead project execution plans. • Develops a deep understanding of the client’s business, as well as the industry, to present growth strategies, identify new opportunities, and cross-sell services to the client. • Creates communication plans unique to the client to ensure communication needs are satisfied by providing regular updates and reports to the client on the status of their projects. • May focus on a specific client targeted for growth opportunities for the team by executing a growth plan for the client and cross-selling services. • Leads efforts, in conjunction with the team leader and/or group leader(s), to secure repeat client work by focusing on exceptional client service. • Manages client expectations and negotiates outcomes. • Coordinates with internal leaders to address client concerns or conflicts and takes client feedback into consideration when making decisions. • Olsson currently has growth opportunities for our Site Design group.  This role offers flexible work options, including remote and hybrid opportunities, to accommodate diverse working preferences and promote work-life balance. Candidates can work hybrid schedules, work remotely, or work out of any Olsson office location in these regions/areas. • Applicants should have the ability to travel for in-office activities, client and site visits as needed. • Receive a competitive 401(k) match • Be empowered to build your career with tailored development paths • Have the possibility for flexible work arrangements • Engage in work that has a positive impact on communities • Participate in a wellness program promoting balanced lifestyles • In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.