Lyra Health - Sr. Business Analyst, Salesforce

• At Lyra, we care deeply about making a difference in people’s lives, and we hope you do too. Your work will directly shape the performance, security, and effectiveness of our business processes. You bring a sharp eye for detail, empathy for user needs, and the ability to listen well and communicate clearly. • 5+ years of experience in enterprise systems or IT, delivering and supporting application services and managing revenue operations and finance technology projects. • Experience implementing and supporting Salesforce Sales Cloud and Service Cloud, including configuration, customization, and user administration. • Experience with order-to-cash processes, including Salesforce CPQ or Revenue Cloud. • Experience with healthcare revenue cycle processes, including Billing, claims submission to health plans, denial management, and collections, ideally supported through Salesforce. • Strong knowledge of sales, finance, and accounting processes and standards, including revenue recognition. • Proven ability to elicit complex business requirements from both business and technical audiences, in settings large and small. • Excellent project management skills, including the ability to manage multiple projects concurrently, work independently, and meet tight deadlines. • Strong leadership and collaboration skills, with the ability to work effectively with stakeholders at all levels. • Excellent communication skills, with the ability to present information clearly and concisely. • A structured approach to problem solving: you quickly evaluate issues, identify root causes, assess impact, and develop action plans and resolution options. • A strong drive to learn business processes deeply and apply that domain knowledge to your requirements. • Bachelor’s degree in Finance, Accounting, Computer Science, Information Systems, or a related field. • Salesforce Administrator certification or other Salesforce certifications. • Scrum, Agile, or project management certification. • As a full-time Sr. Business Analyst, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $102,000 to $140,500. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses. • Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include: • Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) • Lyra for Lyrians; coaching and therapy services • Equity in the company through discretionary restricted stock units • Competitive time off with pay policies including vacation, sick days, and company holidays • Paid parental leave • 401K with up to 3% matching • Monthly tech allowance • We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more! • We can’t wait to meet you.