Everway - Educational Consultant (Contractor)
Responsibilities
• Client Relationships and Satisfaction • Anticipate client needs before and during professional learning engagements, adjusting delivery approach to match participant roles, experience levels, implementation context, and stated goals. • Build strong advocacy for Everway solutions by connecting professional learning to practical classroom outcomes and demonstrating the instructional value of the solutions. • Create supportive, responsive learning environments that strengthen long-term client confidence in Everway services. • Consistently distribute end-of-session surveys and maintain strong satisfaction outcomes, with a target CSAT of 95% or higher across delivery types. • Professional Learning Delivery • Deliver engaging, high-quality sessions aligned to the Everway delivery framework and provided delivery assets, making purposeful adjustments that enhance participant learning. • Adapt delivery seamlessly across formats, including virtual sessions, in-person sessions, short sessions, and full-day professional learning experiences. • Use adult learning principles, collaborative learning strategies, and real-world application activities to promote active participation and implementation planning. • Adjust facilitation strategies in real time based on participant needs, group dynamics, audience roles, and engagement levels to maintain learning outcomes. • Model expert facilitation and presentation practices, including clear pacing, purposeful interaction, effective discussion, and responsive questioning. • Explain and apply the Explore-Observe-Implement framework in ways that guide educators toward practical, role-specific implementation. • Product Knowledge and Implementation Guidance • Serve as a trusted product resource by demonstrating deep knowledge of Everway solutions, implementation pathways, and classroom applications. • Accurately explain solution features, benefits, and instructional applications, and answer participant questions clearly during live sessions. • Help educators connect Everway tools and resources to classroom goals, student needs, instructional planning, data use, and ongoing implementation routines. • Collaborate with internal Everway teams by sharing relevant product questions, implementation trends, client insights, and opportunities for continued support. • Maintain accurate availability and respond promptly to appropriate delivery opportunities, especially during the high-volume back-to-school season. • Prepare thoroughly for assigned sessions by reviewing materials, client context, delivery expectations, and any provided planning notes. • Complete required documentation, session follow-up, survey distribution, invoicing, and administrative tasks accurately and on time. • Communicate professionally and reliably with Everway team members and client contacts before, during, and after engagements. • Uphold Everway expectations for confidentiality, professionalism, timeliness, and quality across all contractor assignments. • Essential Criteria • Essential Criteria • Experience delivering professional learning, training, coaching, or implementation support to educators or related professional audiences. • Strong facilitation and presentation skills across virtual and/or in-person formats. • Ability to prepare for sessions, use provided delivery assets, and make purposeful adjustments that improve participant learning without compromising session goals. • Clear understanding of adult learning principles and ability to create an interactive, supportive learning environment. • Ability to communicate solution value, instructional purpose, and implementation next steps clearly to participants. • Professional responsiveness, reliability, and organization, including timely completion of administrative tasks and documentation. • Availability for higher work volume during the late July through mid-September back-to-school season, with flexibility for year-round session opportunities. • Comfort learning and maintaining knowledge of Everway products, services, delivery frameworks, and implementation expectations. • Bachelor's degree in Education or a related field. • Desirable Criteria • Desirable Criteria • Advanced knowledge of Everway solutions with a particular focus on Unique Learning Systems. • Experience supporting educators with implementation planning, classroom application, data use, instructional routines, or change management. • Experience collaborating with customer success, sales, product, or professional services teams to support client outcomes. • Strong classroom, district, coaching, leadership, or special education background relevant to Everway customers. • For consultants supporting Puerto Rico: Advanced knowledge of Everway solutions, particularly Read&Write, is highly desirable.
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