plaid - Sales Engineer
Requirements
• 4+ years in a customer-facing technical role, such as sales engineering, solutions, implementation, or customer engineering, ideally at an API platform. • Hands-on understanding of APIs and web and mobile integration, including REST, OAuth, webhooks, JSON, and SDKs, with the ability to build and debug a demo in JavaScript, Python, or similar. • Experience working in, or selling to, fintech or financial services in the UK or EU. • Ability to move between deep technical conversations and business value conversations with different audiences. • A consultative approach, strong customer empathy, and clear communication skills. • A self-starter who’s comfortable building in a growing region with a globally distributed team. • Willingness and ability to travel across the UK and Europe up to 25% of the time. • Knowledge of open banking, including UK Open Banking, PSD2/PSD3, AIS/PIS, and VRP. • Domain depth in payments, identity verification, or credit and underwriting. • A formal technical background or prior software engineering experience. • Fluency in a second European language. • Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Responsibilities
• Serve as technical lead on active opportunities across Startup, Mid-Market, and Enterprise accounts, partnering with Account Executives throughout the sales cycle. • Run technical discovery and map customer requirements to Plaid’s products and integration patterns. • Deliver tailored demonstrations and own proof-of-concept engagements, including hands-on debugging with customer engineers. • Design integration architectures and validate the approach in sandbox with the customer’s engineers before signature. • Respond to technical, security, and regulatory questionnaires and RFPs. • Build and maintain reusable selling assets for European use cases and competitive positioning. • Translate customer and prospect feedback into structured product insight for Product and Engineering. • Raise the technical fluency of the sales team through enablement and deal reviews.
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