Engine - Manager, Implementation Management

• Experience: 4+ years of hands-on experience in implementation, customer success, account management, or technical program management at a B2B SaaS, travel, or fintech platform, including 1+ year leading a team or formally mentoring ICs. • Skills: You've owned customer onboarding and implementation end to end, translating customer requirements into tailored rollout plans that drive adoption across a full product suite, and you're comfortable being the senior customer-facing voice on a deal. • Tech-Savvy: Fluent in the mechanics of customer onboarding at scale: configuration and rollout planning, mutual success plans, adoption benchmarks, and GTM handoffs across Sales, AM, and support. Comfortable holding a team to a high customer-engagement cadence (roughly 15 customer meetings per week per IC). Bonus points for experience with corporate travel, expense, or spend management platforms. • Tech-Savvy: • Mindset: You're a problem-solver who anticipates customer needs, removes friction, and builds conviction through consultative conversations, and you thrive in fast-paced environments where the playbook is still being refined. You lead from inside live deployments and deliver results that matter. • Mindset: • Applications for this role will be accepted through February 20, 2027 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline. • CompensationOur compensation packages are based on several factors, including your experience, expertise, and location. In addition to a competitive base salary, all roles receive equity. Depending on the role, total compensation may also include an annual bonus. Your recruiter will share your complete compensation package as you move through the process.