euphoric - Deployment Strategist
Requirements
• 2+ years of enterprise deployment experience. You have delivered enterprise-level client implementations in a B2B SaaS environment and handled difficult stakeholders along the way. This is essential. • Extremely AI-pilled. You have a genuine, intense interest in AI and you build with it constantly: Claude Code, Cowork, Cursor, Codex, MCP integrations and agents. You will be asked to show your latest AI projects. This matters more than anything else. • A builder. You want to build, not just advise. You are comfortable with APIs, data models and prompts, and you build agents and automations on clients' behalf yourself rather than writing a ticket for someone else. • Academically excellent. You have an exceptional academic track record from a top university, with strong A-levels or equivalent. A STEM degree is desirable but not essential. • A strong communicator. Your emails are crisp, your decks land after a few iterations, and you can explain technical ideas to non-technical audiences, up to senior executives. • High ownership. You treat your accounts as your own business, follow through without being chased, and do what it takes on launch weeks. • A proven high performer. You can point to reaching the top of something demanding: unusually fast promotion, elite sport or music, or national or international academic awards. • WHAT WE LOOK FOR: • We have a few Euphoric cultural non-negotiables. To do well here you will: • Thrive in a fast-paced, high-performance, feedback-rich environment. • Take your work seriously, but not yourself. • Be proactive, playful and deeply curious. • Want to build something that matters. • WHAT YOU’LL GET:
Responsibilities
• No two weeks are the same as a Deployment Strategist, but you can expect to: • Own your accounts end to end. Be the named owner for approximately 1 to 3 enterprise clients, depending on size, from post-sale handover through implementation, live launch, renewal and expansion into new countries. • Drive land and expand. Configure demos and the actual product for potential expansions, from new countries to new employee populations, so clients see working product, not slides. • Deliver deployments. Configure GAP and Navigator for each client, build implementation plans, run UAT, manage data and policy-document onboarding, handle support and track adoption on live data. • Go on site. Spend real time with clients' benefits and HR teams, including regional rollouts and country launches. On average expect around 1 day a week on client site; it varies, with heavier weeks around launches and occasional international travel as our clients expand globally. • Lead workshops and train clients. Run discovery and design workshops, and train client teams so they get full value from GAP and Navigator. • Build with the Euphoric MCP. Design and ship custom agents, automations and workflows that solve each client's specific problems, from reporting and renewals to employee communications. • Run the relationship. Be the day-to-day contact, write clear client emails, and build the decks, QBRs and proposals that move senior stakeholders, from benefits administrators up to global heads of reward. • Shape the product (~20%). Work closely with core product, engineering and design to build out specific features and flows your accounts need. Bring field insight back so it becomes part of the core platform. • Step into product when it's quieter. In weeks where client work is less intense, you are fully expected to support in a product capacity: specs, evals, prompts, testing and analytics. • Work hand in hand with Deployed Product Managers. They will join you on site to learn how to improve the core product. You will own the client-specific work.
Benefits
• Meaningful early-stage equity • Private medical insurance with Vitality, including dental and optical. • Pension with Cushon. • Hybrid working from our London office: the team typically comes in 3 to 4 days a week, with no strong mandate. • A flat hierarchy and a genuine meritocracy. • Apple MacBook and unlimited access to the AI tooling of your choice. • 25 days holiday per year, plus bank holidays. • Regular team off-sites to various cities across Europe
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