carwow - Account Manager
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Requirements
• Strong communicator: confident, credible and persuasive over the phone; you can build rapport quickly and maintain professional momentum • Comfortable in a high volume outbound environment, motivated by activity targets and continuous improvement • Commercially driven: you care about results, performance and hitting targets, and you can connect activity to outcomes • Highly organised and efficient: able to prioritise a large workload and manage a high number of accounts without losing structure • Resilient and proactive: you stay positive under pressure, take ownership of problems and push through setbacks • Data aware and analytical: you’re confident using reports, dashboards and Excel/Sheets to spot patterns and define next steps • Curious and coachable: you want to develop in account management, seek feedback and continuously improve your approach • Experience with CRM and sales tools (e.g. Salesforce, Groove, or similar) • Knowledge of automotive, dealers or marketplaces is a plus — but not essential; attitude and execution matter more
Benefits
• 🌴 28 days' holiday increasing to 35 with length of service, plus extras for house moves, weddings and more! • 📈 Employee-friendly share options • 💰 Pension scheme via Royal London - up to 5% company contribution • ❤️🩹 Vitality private healthcare insurance • 💚 Monthly coaching sessions with Spill - our mental wellbeing partner • 👪 Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies • 🧒🏽 Bubble childcare support and discounted nanny fees for little ones • 🏖️ 'Work from abroad for a month' annual scheme • 🧠 Generous learning and development budget • 🖥️ £500/€550 home office budget • Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
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