supportkind - Manager, Donor Data and Operations
Requirements
• Bachelor's degree or equivalent combination of education and experience. • Minimum of 5 years of experience in Salesforce administration, nonprofit CRM management, or Development Operations. • Demonstrated experience managing donor databases, gift processing, data governance, and financial reconciliation. • Experience configuring Salesforce, creating reports and dashboards, and supporting end users. • Strong analytical, organizational, and project management skills. • Ability to manage multiple priorities while maintaining exceptional attention to detail. • Experience collaborating across Development, Finance, Technology, and other organizational stakeholders. • Salesforce Administrator Certification. • Experience with Salesforce NPSP or Salesforce Nonprofit Cloud. • Experience leading CRM enhancement projects and system implementations. • Experience managing external vendors and consultants. • Knowledge of fundraising operations, prospect development, and portfolio management practices. • Language Requirement: • English: Fluent
Benefits
• Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision. • Pre-tax flexible spending account (FSA) for both medical and dependent care. • Pre-tax transit and parking spending account. • Employer-paid life insurance and accidental death and dismemberment insurance. • Employer-paid short and long-term disability insurance. • For a complete list of benefits, please click here. • Our Focus on Wellness • KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities. • For more information regarding our Wellness initiatives please visit this link. • Application Instructions • To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter. • Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: https://supportkind.org/join-the-team/kind-employment-practices/.
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