savvymoney - Senior Director of Delivery Operations (Dublin, CA or USA Remote)
Requirements
• 7+ years of experience in project management, delivery operations, or implementation roles with a track record of increasing scope and responsibility • 5+ years of experience in Financial Services Technology (Fintech) or Software as a Service (SaaS) • Proven expertise with implementation and project management tooling (e.g., Smartsheet) and CRM/sales forecasting platforms (e.g., Salesforce) • Demonstrated ability to operate effectively in cross-functional environments, with experience influencing and advising senior and executive leadership • Exceptional communication and presentation skills, with the ability to translate complex operational data into clear, executive-ready narratives • Strong proficiency in data analysis, interpretation, and forecasting — including the ability to build and maintain implementation and revenue models • Advanced working knowledge of MS Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides) • Bachelor's degree required; advanced degree or relevant certifications (PMP, Six Sigma, etc.) a plus
Responsibilities
• Own and manage implementation capacity forecasting across multiple product lines, serving as a strategic cross-functional partner to implementation leadership • Partner with Sales Leadership to align resource availability with sales projections, proactively escalating demand imbalances to senior leadership • Evaluate, implement, and manage implementation tools and platforms that drive consistency, scalability, and reduced resource overhead across delivery teams • Define and champion operational best practices, ensuring broad adoption across implementation teams • Collaborate with Product and Engineering leaders to ensure new products are designed and delivered for efficient, streamlined implementation • Develop and deliver implementation and revenue forecasts that align organizational outcomes to the Annual Operating Plan (AOP) • Serve as a strategic advisor to the SVP of Operations on matters of optimization, tooling, and process improvement • Lead the adoption and evangelization of AI-powered tools and workflows within the Operations organization
Benefits
• The annual base salary for this position is between $215,000.00 and $230,000.00 depending upon experience + Annual Bonus Potential. • Additionally we provide • Flexible Time Off (FTO) - take time off as needed to rest and recharge. • Medical, Dental, Vision – 100% premium paid for employee • Disability/Life Insurance • Opportunity for learning and career growth with a top Bay Area technology company • Reimbursement for remote work setup • Monthly stipend for phone and internet • Team building events, culture activities, all hands events • Paid time off to volunteer and serve the community • Half day Fridays • 401k matching contribution • Beautiful California East Bay offices in Dublin, CA • SavvyMoney’s EEO Statement
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