Empower Brands - Franchise Business Consultant
Requirements
• 5+ years of experience in franchise support, business consulting, or small business ownership • Operations, sales, or leadership experience in the Roofing Industry • Strong understanding of multi-unit operations and key business metrics • Proven ability to coach and influence business owners to drive performance • Excellent interpersonal skills with the ability to build trust and credibility • Strong analytical and problem-solving skills with a strategic mindset • Ability to manage multiple priorities in a fast-paced environment • Exceptional communication skills, both written and verbal • Demonstrated success in achieving and exceeding KPIs and business goals • Proficiency with CRM systems, reporting tools, and performance tracking platforms • WHO WE ARE:Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company’s new website at EmpowerFranchising.com.
Responsibilities
• Franchisee Relationship Management • Build strong, collaborative relationships with up to 30 franchise owners • Conduct business assessments to identify opportunities, challenges, and growth goals • Develop customized action plans to improve performance and drive results • Serve as a trusted advisor, providing ongoing support and accountability • Ensure consistent communication and engagement across your portfolio • Business Coaching & Growth Strategy • Coach franchisees on leadership, sales, operations, and customer experience • Lead regular coaching calls (weekly, bi-weekly, monthly) to review KPIs and performance • Partner with franchisees to develop and execute short- and long-term business plans • Deliver training sessions, workshops, and webinars on key business topics • Identify opportunities for expansion, market growth, and increased revenue streams • Provide guidance on sales strategies, local marketing, and service offerings specific to roofing and exterior services • Operational Excellence • Evaluate franchise operations to ensure efficiency, scalability, and brand compliance • Implement and reinforce standard operating procedures (SOPs) • Analyze operational performance and recommend improvements in staffing, scheduling, and service delivery • Financial Performance & Analysis • Analyze financial performance, including P&Ls, sales data, and benchmarking metrics • Identify opportunities to improve profitability, reduce costs, and increase revenue • Support franchisees in achieving financial targets through actionable strategies • Advise on pricing, job costing, and margin optimization within roofing projects • Monitor KPIs and hold franchisees accountable to performance goals • Brand Initiatives & Support • Partner with the Brand President and Director of Franchise Operations on key initiatives • Support franchisee meetings, regional trainings, and system-wide programs • Assist with vendor relationships and operational initiatives that enhance franchisee success • Contribute to continuous improvement of systems, tools, and processes across the brand
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